VMS Analyst
Summary
Administers and supports VMS deployments, handling design, validation, UAT, and ongoing level 1 support including user training and documentation.
Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
Support VMS deployments and enhancements, including design documentation, validation, UAT, and data loads/conversion. Own VMS level 1 support for assigned program teams including enhancement (testing, business case) troubleshooting, user training, ticket management and documentation. Act as VMS admin (imports, user mgmt., integration monitoring, and configuration administration) and serve as POC for VMS account manager.
VMS Deployment: Requirement gathering, solution design consulting, and documentation.
VMS Deployment: Solution validation and UAT.
VMS Deployment: Training and documentation (guides, notifications, SOPs).
Steady State: VMS level 1 support, enhancement mgmt. (testing, business case), troubleshooting, and documentation.
Steady State: VMS Admin (imports, user mgmt., integration monitoring, training).
Qualifications