Voice Process

<div class="SCXW152275341 BCX8" style="color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;color:rgb(192,0,0);"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-in" lang="en-in" class="TextRun SCXW152275341 BCX8" style="color:rgb(192,0,0);font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;font-weight:bold;">JOB TITLE: </span><span xml:lang="en-in" lang="en-in" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;">Trainee/Executive - </span><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;">Account Executive</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;color:rgb(192,0,0);"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-in" lang="en-in" class="TextRun SCXW152275341 BCX8" style="color:rgb(192,0,0);font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;font-weight:bold;">JOB SUMMARY:</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;color:rgb(192,0,0);"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;">Working in U.S. Shifts, the executives in this department, collect billing outstanding, on behalf of Doctors, Hospitals and Healthcare providers. </span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;font-weight:bold;">Job Requisites:</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="ListContainerWrapper SCXW152275341 BCX8"><ul class="BulletListStyle1 SCXW152275341 BCX8" style="font-family:verdana;"><li class="OutlineElement Ltr SCXW152275341 BCX8" style="margin:0px 0px 0px 24px;clear:both;font-size:11pt;font-family:Calibri, 'Calibri_MSFontService', sans-serif;vertical-align:baseline;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;">Under Graduation Degree – Preferably, Arts and Science</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></li></ul></div><div class="ListContainerWrapper SCXW152275341 BCX8"><ul class="BulletListStyle1 SCXW152275341 BCX8" style="font-family:verdana;"><li class="OutlineElement Ltr SCXW152275341 BCX8" style="margin:0px 0px 0px 24px;clear:both;font-size:11pt;font-family:Calibri, 'Calibri_MSFontService', sans-serif;vertical-align:baseline;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;">Excellent English Communication Skills</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></li></ul></div><div class="ListContainerWrapper SCXW152275341 BCX8"><ul class="BulletListStyle1 SCXW152275341 BCX8" style="font-family:verdana;"><li class="OutlineElement Ltr SCXW152275341 BCX8" style="margin:0px 0px 0px 24px;clear:both;font-size:11pt;font-family:Calibri, 'Calibri_MSFontService', sans-serif;vertical-align:baseline;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;">Adherence to U.S. Shift Timings</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></li></ul></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;font-weight:bold;">Roles and Responsibilities</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="ListContainerWrapper SCXW152275341 BCX8"><ul class="BulletListStyle1 SCXW152275341 BCX8" style="font-family:verdana;"><li class="OutlineElement Ltr SCXW152275341 BCX8" style="margin:0px 0px 0px 24px;clear:both;font-size:11pt;font-family:Calibri, 'Calibri_MSFontService', sans-serif;vertical-align:baseline;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;">Manage assigned receivables portfolio by ensuring outstanding/denied claims are resolved</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></li></ul></div><div class="ListContainerWrapper SCXW152275341 BCX8"><ul class="BulletListStyle1 SCXW152275341 BCX8" style="font-family:verdana;"><li class="OutlineElement Ltr SCXW152275341 BCX8" style="margin:0px 0px 0px 24px;clear:both;font-size:11pt;font-family:Calibri, 'Calibri_MSFontService', sans-serif;vertical-align:baseline;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"><span class="NormalTextRun SCXW152275341 BCX8">Undertake</span><span class="NormalTextRun SCXW152275341 BCX8"> denial follow-up and appeals </span><span class="NormalTextRun SCXW152275341 BCX8">work</span><span class="NormalTextRun SCXW152275341 BCX8">,</span><span class="NormalTextRun SCXW152275341 BCX8"> wherever </span><span class="NormalTextRun SCXW152275341 BCX8">required</span><span class="NormalTextRun SCXW152275341 BCX8"> or as </span><span class="NormalTextRun SCXW152275341 BCX8">instructed</span><span class="NormalTextRun SCXW152275341 BCX8">.</span></span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></li></ul></div><div class="ListContainerWrapper SCXW152275341 BCX8"><ul class="BulletListStyle1 SCXW152275341 BCX8" style="font-family:verdana;"><li class="OutlineElement Ltr SCXW152275341 BCX8" style="margin:0px 0px 0px 24px;clear:both;font-size:11pt;font-family:Calibri, 'Calibri_MSFontService', sans-serif;vertical-align:baseline;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"><span class="NormalTextRun SCXW152275341 BCX8">Escalate difficult collection</span><span class="NormalTextRun SCXW152275341 BCX8"> situations to Team Leaders</span><span class="NormalTextRun SCXW152275341 BCX8"> situations </span><span class="NormalTextRun SCXW152275341 BCX8">and seek education and instruction. </span><span class="NormalTextRun SCXW152275341 BCX8">This is a target and </span><span class="NormalTextRun SCXW152275341 BCX8">quality based</span><span class="NormalTextRun SCXW152275341 BCX8"> role. </span></span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></li></ul></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="margin:0px 0px 0px 48px;vertical-align:baseline;background-color:transparent;"><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="margin:0px 0px 0px 48px;vertical-align:baseline;background-color:transparent;"><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><div class="TableContainer Ltr SCXW152275341 BCX8" style="margin:2px 0px 2px -5px;"><div class="WACAltTextDescribedBy SCXW152275341 BCX8"></div><table class="Table Ltr TableWordWrap SCXW152275341 BCX8" border="1" dir="ltr" style="table-layout:fixed;width:0px;border-collapse:collapse;background:transparent;border-spacing:0px;"><tbody class="SCXW152275341 BCX8"><tr class="TableRow SCXW152275341 BCX8" style="height:19px;"><td class="FirstRow FirstCol LastCol SCXW152275341 BCX8" style="vertical-align:middle;background-color:transparent;border:0px;width:624px;"><div class="TableCellContent SCXW152275341 BCX8" style="padding:0px 7px;"><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="color:rgb(238,0,0);font-size:11pt;line-height:18px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;font-weight:bold;">About Us:</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:18px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;color:rgb(238,0,0);"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="vertical-align:baseline;background-color:transparent;"><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:18px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;color:rgb(238,0,0);"> </span></p></div></div></td></tr><tr class="TableRow SCXW152275341 BCX8" style="height:19px;"><td class="FirstCol LastCol LastRow SCXW152275341 BCX8" style="vertical-align:middle;background-color:transparent;border:0px;width:624px;"><div class="TableCellContent SCXW152275341 BCX8" style="padding:0px 7px;"><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;"><p class="Paragraph SCXW152275341 BCX8" style="margin:0px 0px 0px 48px;vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"><span class="NormalTextRun SCXW152275341 BCX8">Coronis </span><span class="NormalTextRun SCXW152275341 BCX8">Ajuba</span><span class="NormalTextRun SCXW152275341 BCX8"> stands as a premier global provider of business process outsourcing solutions to healthcare organizations in the U.S. The organization partners with hospitals, health networks, physician practices, and related industry service organizations to provide a broad portfolio of customizable RCM solutions, uncover and capitalize on hidden financial opportunities, improve productivity and</span><span class="NormalTextRun SCXW152275341 BCX8">, ultimately, increase</span><span class="NormalTextRun SCXW152275341 BCX8"> profits. Coronis Health joined forces with </span><span class="NormalTextRun SCXW152275341 BCX8">MiraMed</span><span class="NormalTextRun SCXW152275341 BCX8"> Global Services (MMGS) and its subsidiaries, including </span><span class="NormalTextRun SCXW152275341 BCX8">MiraMed</span><span class="NormalTextRun SCXW152275341 BCX8">Ajuba</span><span class="NormalTextRun SCXW152275341 BCX8"> in India to become Coronis </span><span class="NormalTextRun SCXW152275341 BCX8">Ajuba</span><span class="NormalTextRun SCXW152275341 BCX8"> in 2022. The combination created a scaled RCM platform providing end-to-end technology-enabled solutions to a diverse set of healthcare providers across the U.S. Coronis</span></span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div></div></td></tr></tbody></table></div></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><p class="Paragraph SCXW152275341 BCX8" style="margin:0px 0px 0px 48px;vertical-align:baseline;background-color:transparent;"><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><p class="Paragraph SCXW152275341 BCX8" style="margin:0px 0px 10.6667px;vertical-align:baseline;background-color:transparent;"><br /></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><p class="Paragraph SCXW152275341 BCX8" style="margin:0px 0px 10.6667px;vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;font-weight:bold;">Fair Treatment Procedure:</span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><p class="Paragraph SCXW152275341 BCX8" style="margin:0px 0px 10.6667px;vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"><span class="NormalTextRun SCXW152275341 BCX8">As part of our </span><span class="NormalTextRun SCXW152275341 BCX8">people</span><span class="NormalTextRun SCXW152275341 BCX8"> philosophy, we are committed to providing our employees with a fair and transparent work environment. Any employee who feels that he or she has been treated unfairly may </span><span class="NormalTextRun SCXW152275341 BCX8">utilize</span><span class="NormalTextRun SCXW152275341 BCX8"> the Appeal Process by writing to the Human Resources team. </span></span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div><div class="OutlineElement Ltr SCXW152275341 BCX8" style="clear:both;color:rgb(0,0,0);font-family:'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif;font-size:12px;"><p class="Paragraph SCXW152275341 BCX8" style="margin:0px 0px 10.6667px;vertical-align:baseline;background-color:transparent;"><span xml:lang="en-us" lang="en-us" class="TextRun SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"><span class="NormalTextRun SCXW152275341 BCX8">All information provided by </span><span class="NormalTextRun SCXW152275341 BCX8">employee</span><span class="NormalTextRun SCXW152275341 BCX8"> will be </span><span class="NormalTextRun SCXW152275341 BCX8">treated as confidential</span><span class="NormalTextRun SCXW152275341 BCX8">. </span></span><span class="EOP SCXW152275341 BCX8" style="font-size:11pt;line-height:19.425px;font-family:Calibri, 'Calibri_EmbeddedFont', 'Calibri_MSFontService', sans-serif;"> </span></p></div>