Volunteer Receptionist - Newcastle Hospice

Join us as a Volunteer Receptionist and help create a warm, welcoming environment for patients and visitors while supporting our Hospice Team with a variety of tasks.

Your contribution will assist in streamlining daily duties to allow the hospice to operate smoothly, making a meaningful impact on those in our care

Availability: 2.5 hours, weekday evenings

Time: 16:30 - 19:00

Location: Marie Curie Hospice, Marie Curie Drive, Newcastle Upon Tyne NE4 6SS

Criteria: Minimum 18 years of age.

What you'll do:

• Warmly welcome and greet everyone entering the hospice, ensuring security guidelines are followed
• Receive deliveries and notify relevant staff
• Handle telephone calls with a polite manner and relay messages
• Escort visitors to areas within the hospice
• Communicate patient arrivals to relevant staff
• Assist with transport needs - booking taxis

Why you'd be a great fit:

• Friendly, reliable, and positive attitude
• Courteous and helpful manner
• Comfortable talking to people from all walks of life
• Organised and self-motivated
• Committed to delivering excellent customer service
• Team spirit - contributing to a positive team dynamic whilst been actively independent in the role
• Respectful of confidentiality and boundaries

What you'll gain:

• Full training, ongoing guidance and wellbeing support
• A sense of meaning and purpose
• A friendly network of volunteers
• Recognition for your time
• Travel expenses covered
• Access to discounts on shopping, travel, entertainment and more
• 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)

Need more information?

Contact Administration Manager Lisa Alderson T: 0191 219 1116 E: Lisa.Alderson@mariecurie.org.uk