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Segerstrom Center for the Arts

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VP, Campus Operations & Facilities

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Description

This position will be responsible for managing and directing the complete operations of the Campus Operations department, both union and non-union, as well as the Security and Public Safety department, Facilities, Engineering, Housekeeping, and Capital Projects to ensure effective administration of fiscal, people, and operational procedures.

DUTIES AND RESPONSIBILITIES:

Other duties may be assigned or changed at the discretion of management.

  • Responsible for directing the operation of the Campus Operations Department and the financial settlement of all events or productions held within the Center venues; supervises IATSE full and part-time staff as well as the Director, Theater Operations.
  • Oversee Capital Planning, Construction, and Project Delivery.
  • Responsible for directing the operation of the Security Department and the safety and security of all patrons and staff on the Center campus; supervises the Director of Security and Public Safety.
  • Responsible for directing the operation of the Engineering Department and the maintenance of all facilities within the Center’s campus; supervises the Chief Engineers for Segerstrom Hall and the Renée and Henry Segerstrom Concert Hall.
  • Responsible for directing the operation of the Theater Operations Department including all special events or special functions held at the Center; supervises the Building Operations Managers and the Theater Operations Administrative Assistant.

Additional duties include:

  • Prepares and submits annual budgets for each department and tracks progress towards maintaining strong financial controls within these budgets throughout the fiscal year.
  • Develops and implements annual recommendations for capital repair and replacement for review and approval by the Facilities Committee; serves as primary staff for this board committee.
  • Serves as primary contact for the Center’s concessions licensee, Patina Restaurant Group, for the operation of intermission food concessions and Leatherby’s Café Rouge restaurant.
  • Participates in any IATSE labor negotiation or dispute including contract renewals, grievances or disciplinary actions in consultation with the Vice President, Human Resources and Chief Financial Officer.
  • Acquires and maintains all required permits and licenses for the operation of the facility including City of Costa Mesa and County of Orange permits.
  • Negotiates all service contracts for all departments supervised above.
  • Ensure compliance, governance, and risk management standards.
  • College degree and/or a combination of education and direct experience equivalent to 10+ years working in a performing arts facility or professional entertainment venue;
  • Extensive knowledge and experience in theatre/facility management, including nonprofit performing arts is preferable;
  • Experience managing large budgets and capital programs;
  • Knowledge of building systems and safety compliance;
  • Extensive knowledge of labor contracts, wage scales, practices and techniques;
  • Ability to prioritize and follow-through on several projects/tasks simultaneously;
  • Effective organization, time management, and attention to detail;
  • Technical experience in concert production and/or company management, a plus;
  • Dependable and reliable, able to meet the requirements of the work schedule.

Personal Attributes

  • Personable, positive and diplomatic individual with integrity and a sense of humor, who works effectively with Board, donors, volunteers and inside staff
  • Strong initiative, self-confidence, creativity, and entrepreneurial skills, who enjoys working as a team player but also has the capability to work independently and as a self-starter
  • Well-organized, able to plan and manage strategically, yet have sufficient focus on details to assure effective implementation and follow through
  • Genuine interest in the arts who understands and supports the Center’s mission with natural ability to articulate this mission and role to others
  • An innate ability to inspire those working with him/her toward accomplishing common objectives and goals
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