VP Commercial Excellence

Paxon , part of Bnode (formerly bpostgroup), is looking for an experienced VP Commercial Excellence to build and continuously improve the operating model, systems, data and capabilities behind our international commercial organisation. Reporting to the CCO Paxon , you will establish the infrastructure through which Commercial operates. You will lead the end-to-end commercial operating model, CRM and systems, data quality, performance reporting, forecasting, onboarding, capability development and incentive administration to enable consistent and efficient execution across Paxon. Your responsibilities · Own and continuously improve the end-to-end Lead-to-Agreement framework, including processes, roles, handoffs, controls and escalation requirements. · Govern the commercial systems landscape, including CRM, supporting technologies, product roadmaps, user roles and adoption standards. · Prioritise automation, AI-enabled productivity and system enhancements with IT and translate business needs into scalable capabilities. · Establish governance for customer, prospect and commercial master data, including standards, ownership, quality controls and remediation. · Own commercial KPI definitions, scorecards, dashboards, reporting standards and forecasting methodology. · Provide transparent performance insights and support leadership reviews, accountability and follow-up. · Create a scalable commercial onboarding, learning and enablement framework covering processes, CRM, sales methodologies, account management and negotiation. · Implement and administer approved sales incentive and commission plans with Finance and HR. · Drive productivity through simplification, standardisation, automation and the reduction of administrative workload. · Lead adoption and change across country, vertical and functional commercial teams.