VP of Product Support (Heavy machinery / Mining / Workshops) South America

We are looking for a VP of Product Support to lead, oversee, and optimize the operations of workshops, mining projects, and spare parts & logistics functions, ensuring efficient use of resources. The role aims to meet budget and profitability targets while maintaining high levels of customer satisfaction.

Key Responsibilities

Develop and approve commercial proposals with competitive financial options, negotiate contracts, and secure successful deal closures that meet client expectations.

Review and present financial reports related to profitability and budgets for assigned operations, ensuring cost control and achievement of financial targets.

Identify, design, and evaluate new business opportunities or service lines to drive growth and expand the customer base.

Oversee process improvements, resource allocation, productivity, and labor cost structures across workshops and projects to meet operational and client requirements.

General Responsibilities

• Participate in required training and development programs
  
• Ensure compliance with internal policies and procedures
  
• Maintain proper documentation and records
  
• Perform additional duties as required by the role
  

Requirements

Education:

• At least 5 years of experience in similar leadership roles, or
  
• Minimum 4 years of internal experience in a section management position
  

Knowledge:

• Familiarity with heavy equipment product lines (preferred)
  
• Financial and business management knowledge