VP, Support Services

Job Description

The Vice President, Support Services is an executive leader responsible for the strategic, operational, and financial oversight of key hospital support functions including Environmental Health and Safety, Emergency Management and Disaster Management, Security, Transportation Services, Plant Operations & Engineering, Food and Nutrition Services, Retail Operations; and Hospitality Services including Environmental Services, Central Transport, Central Dispatch, Linen & Uniform Services, Mail Room, Operator and Dispatch Services. This role ensures seamless integration of essential services to enable safe, efficient, and high-quality patient care delivery. As a member of the hospital operations leadership team, the VP partners closely with clinical, physician, and administrative leadership to optimize hospital throughput, safety, regulatory compliance, and the overall patient, visitor, and workforce experience. The VP ensures that support services effectively enable clinical excellence, academic advancement, research activity, and exceptional patient outcomes. The incumbent provides leadership to ensure coordinated 24/7 operations, establishes standardized operating models and performance expectations, and drives reliability, responsiveness, and service excellence across all areas of responsibility.

Qualifications

Education:

Bachelor's (minimum) - healthcare, business or other related field

Master's (preferred) - healthcare, business or other related field

Experience:

10 years (minimum) - health care operations, financial management and business planning

10 years (minimum) - management experience

10 years (preferred) - experience in a leadership capacity in a large, complex health system