VP Treasures Desk Head IOS Offshore ASEAN
Summary
VP-level desk head at DBS Bank in Singapore running the offshore ASEAN Treasury (IOS) centres for consumer banking: owning operations and service delivery, driving sales targets, ensuring compliant needs-based selling, and developing high-performing sales and service staff for high-net-worth clients.
You will own operational and service delivery accountability for assigned centres. You will review processes and controls manage customer operations lead sales performance ensure compliant needs-based selling deploy resources effectively and develop high-performing sales and service staff.
Responsibilities
- Own operational and service delivery accountability for assigned centres
- Review and implement work processes procedures and audit controls
- Manage customer bases and centre operating complexities
- Lead individual and team sales performance
- Achieve business objectives and sales targets
- Ensure needs-based selling and service compliance
- Deploy centre resources to maximize productivity
- Develop and retain high-performing sales and service staff
Requirements
- Degree Holder
- Minimum 8 years of work experience in the banking and finance industry
- Good track record in sales management is preferred
- Minimum 4 years of managerial experience leading sales management teams
- Experience in the offshore ASEAN market is ideal
- Prior high-net-worth client engagement experience in the ASEAN region
- Good knowledge of financial costing P&L management and business marketing strategies and techniques
- Strong leadership interpersonal and people management skills
- Ability to relate to and manage all levels of staff