VTC Programmer SME

**Overview** Bowhead seeks a part-time, on-call VTC Programmer to support our customer on the PICRD II contract. This role may be telecommute but will require periodic travel to the Colorado Springs, CO area as mission needs dictate. The successful candidate will have extensive experience with Crestron and Extron programming. **Responsibilities** - Remotely program, test, operate, and support video conferencing equipment on NIPR, SIPR, and JWICS networks, with emphasis on AV control system programming and troubleshooting. - Support the VTC team in maintaining video conferencing hardware, software, and peripherals (e.g., CODEC, AV, Gateways, TMS, Monitors, Projectors, AMX Panels). - Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government. - Program and configure Extron, Crestron, AMX, and DSP systems for advanced AV deployments. - Perform rack-level system configuration, testing, and remote diagnostics; conduct troubleshooting and system validation for complex AV environments. - Collaborate with project managers, field engineers, and design teams to ensure successful deployments and day-to-day customer AV/VTC sessions. - Maintain accurate technical documentation, configuration files, and commissioning reports; ensure systems comply with applicable DoD and DISA standards. - Troubleshoot and resolve AV/VTC issues, providing root cause analysis and system-level remediation as required. - Coordinate with government personnel and external vendors to support operational continuity and technology alignment. - Share technical knowledge with team members and support training efforts for AV/VTC personnel as needed. - Assist with the creation and maintenance of SOPs and security documentation for AV/VTC operations. - Travel to Colorado Springs and surrounding facilities as required for onsite installation, commissioning, testing, or complex issue resolution. - Other duties as assigned. **Qualifications** - BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science. - Minimum of 10 years advanced experience in engineering and installing VTC/AV systems, including Crestron/Extron and AMX control programming and DSP audio installation for AV/VTC systems. - Experience supporting and maintaining VTC/AV equipment and scheduling on the NIPRNET, SIPRNET, COE JWICS, GWAN, and GOLD networks. - Excellent customer service skills including customer relationships, responsiveness, timely resolution of customer issues, and the ability to problem-solve creatively in time-sensitive situations. - Ability and willingness to travel to the Colorado Springs, CO area as needed. - Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 411 (Intermediate). Certification Requirements: - CompTIA Security- At least one of the following certifications within 6 months of hire: o Crestron Certified Programmer (CCP) o Extron Authorized Programmer (EAP) o Crestron Technician o Extron Control Professional o Extron Network AV Specialist - Python 3.x proficiency and Thinklogical Technology 300 are highly desired. SECURITY CLEARANCE REQUIRED: Must currently hold a Top Secret security clearance with SCI eligibility. Physical Demands: - Must be able to lift up to 25 pounds - Must be able to stand and walk for prolonged amounts of time - Must be able to twist, bend and squat periodically The targeted rate is $100/hour based on qualifications and experience. Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. \#LI-MN1 Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification. Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes. UIC is an equal opportunity employer. Ukpeagvik Iñupiat Corporation (UIC) considers all applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender or gender identity, pregnancy, national origin, age, disability, military/veteran status, marital status, genetic information, or any other legally protected status EOE/D/V. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and subject to other state and federal requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants. Please view Equal Employment Opportunity posters here . All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs. **Join our Talent Community!** Join our Talent Community (https://talentconnect.uicalaska.com/government-services/talentcommunity) to receive updates on new opportunities and future events. Software Powered by ICIMS (https://icims.help/candidate-faq) **ID** _2026-26137_ **Category** _Information Technology_ **Location : Location** _US-_ **Minimum Clearance Required** _Top Secret/SCI_ **Travel Requirement** _25% - 50%_