VTC Technician

Job Description Job Description Duties & Responsibilities: · Demonstrated ability to independently set-up, diagnose, troubleshoot and resolve end-user questions in the following IT areas of support: applications and programs; asset inventory and; telecommunications devices. · Troubleshoot and resolve escalated technical issues and helpdesk tickets. · Organize, prioritize, and assist with daily technical support in organizations with different support requirements. · Troubleshoot and solve commo…