W20
Summary
Failure Analysis Engineering Technician supporting hardware failure analysis operations in Austin, TX. Handles L10 material tracking, prepares units for shipment, and assists engineers with basic assembly/disassembly and root-cause analysis tasks.
Failure Analysis Engineering Technician - Material Handling & Pack Management
Summary
Failure Analysis Engineer Technician with a focus on material handling and pack management. Individual will support onsite L11 operations by managing L10 material, preparing units for shipment, and assisting onsite FAEs with basic assembly, disassembly, and documentation tasks.
Key Responsibilities
- Handle, organize, and track L10 material during the failure analysis, repair, and return processes.
- Prepare DOA material for shipment using proper packaging, labeling, and handling methods.
- Ensure material is protected from damage during storage, movement, and shipping.
- Assist onsite FAEs with basic assembly and disassembly of hardware to support root-cause analysis and repair.
- Inspect material for visible damage, missing parts, incorrect assembly, or improper packing.
- Use RMA tracking systems to update material status, failure details, and shipping readiness.
- Provide clear email reports or updates when needed.
- Follow ESD, safety, material handling, and engineering work instructions.
- Coordinate with engineering, warehouse, and shipping teams as needed.