Waiter
Posted
Job purpose:
The Waiter is responsible for supervising waiters, waitresses, and runners in
designated sections, as well as serving customers to ensure their needs are
met with high-quality service in a timely manner.
- Set up and arrange table settings before and after each customer in
accordance with the brand's established standards.
- Greet customers upon arrival, present the menu, assist in selecting items
by demonstrating menu knowledge, take orders, and serve food promptly.
- Efficiently communicate with kitchen staff and baristas to ensure customer
satisfaction, while collaborating with other departments to ensure smooth
operation of all activities.
- Ensure staff consistently provides friendly, professional, and timely service,
promptly reporting any discrepancies or customer complaints to the
manager on duty.
- Collect bill payments from customers and promptly deliver them to the
cashier.
Requirements
- High school degree.
- Zero to two years of experience in Customer Service, or a similar role.
Benefits
Social and medical insurance are provided.
Transportation allowance is provided.
Service charge + tips + employee discount on other brands.