Waiter (Saudi Only)
Posted Updated
Description
- Welcome guests warmly and provide personalized, professional service.
- Take food and beverage orders accurately and efficiently.
- Serve food and beverages according to Sofitel brand standards.
- Ensure tables and dining areas are clean, organized, and properly set up.
- Maintain excellent knowledge of menu items, ingredients, and daily promotions.
- Respond promptly to guest requests and handle complaints professionally.
- Coordinate with kitchen and bar teams to ensure smooth service.
- Follow food safety, hygiene, and sanitation standards.
- Upsell menu items and promote hotel outlets to maximize revenue.
- Ensure guest satisfaction and deliver an exceptional dining experience.
- High school diploma or equivalent.
- Previous experience in food and beverage service, preferably in a luxury hotel.
- Excellent communication and customer service skills.
- Good command of English; additional languages are an advantage.
- Positive attitude, professional appearance, and strong teamwork skills.
- Ability to work flexible shifts, including weekends and holidays.
- Passion for hospitality and delivering outstanding guest experiences.
- Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
- Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
- Continuous learning and investment into your capability.
* This role is for Saudis only.