Waitperson- Part time, Tierra y Mar (Harrah's SoCal)
This role provides prompt, courteous food service to Harrah’s guests in accordance with established procedures.
• Serves customers at assigned station quickly, courteously, and efficiently.
• Assists customers in ordering from the menu and records ordered items on check according to established procedures.
• Obtains food and beverage from prescribed locations and serves customers according to established procedures.
• Processes checks through InfoGenesis System and presents check to guest for payment on conclusion of dining experience.
• Assists, as necessary, in cleaning and re-setting tables, escorting guests from waiting area to table in his/her assigned section.
• Assists Bus persons in a cooperative manner to ensure efficient service to guests.
• Completes assigned side work as directed.
• Familiarizes self with all items on both printed and daily menus.
• Uses good salesmanship for suggestive selling of menu items, beverages, desserts, etc.
• Processes all open checks and ensures they are properly tendered and/or accounted for at end of shift.
• Familiarizes self and adheres to the principles of guest service skills and uses them in all interactions.
• Delivers alcoholic beverages promptly from assigned bar to table.
• Must be at least 21 years of age.
• 2 years Waitperson experience preferred.
• At least 1 year of lunch/ dinner service experience preferred.
• Must be able to obtain RBS and Food Handlers Card
• Literacy and fluency in English
• Above average communication and interactive skills
• Legible handwriting
• Excellent computer skills
• Excellent guest service skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.
ADDITIONAL REQUIREMENTS
• Ability to constantly lift items up to 30 lbs.
• Ability to frequently lift items up to 60 lbs.
• Ability push/pull bus carts weighing up to 90 lbs.
• Mobility to move quickly and easily throughout the restaurant and kitchen areas.
• Ability to grasp, finger dexterity, hand-eye coordination.
• Ability to hear and use visual inspection.
• Ability to stand, walk, bend, squat, reach and climb stairs.
Pay: $17.00 an hour plus tips
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.