Waiver Case Manager-DD (Hybrid Work Environment)

Note: Only applicants who meet the DHS qualifications for a DD Case Manager will be reviewed.

Per DHS, a (DD) case manager must have:

• A bachelor's degree (at minimum) in social work, special education, psychology, nursing, human services or other fields related to the education or treatment of people with developmental disabilities or related conditions.
• One year of experience in education or treatment of people with developmental disabilities or related conditions, or a minimum of one course that specifically focuses on developmental disabilities.

Job Summary

To provide case management services to adults that need to access waiver and state plan services, as well as needed medical, social, educational, and other services. The case manager helps individuals obtain and coordinate supportive services that address their basic, social, recreational, health, educational, and vocational needs. The case manager is responsible for a caseload of no more than 50 individuals.

Essential Duties and Responsibilities

• Provide case management services, meeting all DHS and county requirements:
• Meet with each individual on caseload
• Coordinate services received by individual to ensure wants and needs are met
• Ensure confidentiality of all records and interactions
• Participate in professional meetings and workshops
• Attend supervision meetings and participate in team-based decisions regarding services
• Documentation: Inspect and maintain all files to ensure they are up to date and contain all required documentation
• Complete required intake paperwork and continued authorization paperwork on time
• Complete accurate case notes for each visit and contact
• Provide Community-Based Services:
• Maintain own reliable transportation
• Provide services in the home, at school, or other community location
• Maintain staff and professional relationships with families
• Public Relations/Networking/Liaison:
• Responsible for the reputation and public image of the agency
• Develop and maintain positive working relationships within the community
• Refer clients to other professionals as needed with supervisor approval
• Communicate with other providers involved
• Case manager will education self on community resources
• Have knowledge of all agency programs
• Responsible for updated knowledge and referral sources and agencies working with persons with cognitive disabilities and/or mental illness and for finding the most appropriate services according to individual and family needs
• Participate in other Reach for Resources functions as assigned

Scope of the Position

The case manager will report to a designated supervisor. The case manager will provide services that are coordinated with family community support services and are designed to help the individual obtain needed mental health services, social services, educational services, health services, vocational services, recreational services, and related services in the areas of volunteer services, advocacy, transportation, and legal services. The case manager assesses the individual’s changing needs, develops a plan in collaboration with other service providers, links the individual to appropriate community resources, and monitors the effectiveness of planned services.