Walk-in || Application Engineer

Primary Duties and Responsibilities :

• Maintains and supports all existing applications integrated with the POS system, ensuring seamless day-to-day operations across parks and resorts.
• Gate Scanning Application checks and maintains the Redis server, ensures ticket scanning works seamlessly at all gates, and verifies evening ticket validation and re-entry checks are functioning correctly.
• Self Food Booking and Redemption Application ensures categories, products, and pricing are mapped and aligned properly between the application and POS, and validates the ordering and redemption flow.
• Ride Token Management Application ensures reports, tracking, and slot booking work seamlessly, and supports park teams in day-to-day operations, queue handling, and delay management.
• Payment Gateway Integration monitors the integration with POS, ensures transactions and settlements reconcile correctly, and coordinates with the respective vendors to resolve delays, failures, or other issues.
• Locker – Creation and Inventory management with customized wallet mapping solutions tailored to business requirements.
• OTA Integrations — interacts closely with OTAs such as BookMyShow (BMS), Zomato, District, and Swiggy, along with the Marketing team, to build and maintain integrations with POS and support park teams in loading bookings to POS.
• Maintains in-house applications such as Wonderla Memories, the daily Footfall alert mail, DCS closure, and other utility / notification systems.
• Develops, maintains, and enhances in-house web and mobile applications using .NET, Node.js, React, Flutter, and SQL.
• Coordinates with external vendors on application changes, enhancements, and new integrations with the POS application, and tracks them through to timely delivery.
• Monitors application health, server uptime, logs, and scheduled jobs, and proactively addresses failures before they impact operations.
• Provides day-to-day support to park and store teams — troubleshooting POS activities, resolving issues, and escalating to vendors where required.
• Documents application configurations, integration flows, and support procedures, and ensures adequate backups and recovery for critical applications.

Technical Knowledge :

• Strong hands-on experience in .NET / .NET Core (C#), Node.js, React, and Flutter for web and cross-platform mobile application development.
• Strong SQL skills (SQL Server / MySQL) and working knowledge of Redis, along with POS and third-party / REST API integrations.
• Familiarity with ticket-scanning, self-checkout, or retail / ticketing solutions, version control (Git), debugging, and deployment practices.
• Ability to troubleshoot production issues and support day-to-day POS

operations