Walk-in || Desktop Support Engineer L1 And L2

Desktop Support Engineer & Senior Desktop Support Engineer

Company: Accel Limited
Locations: Gurgaon | Baddi (Himachal Pradesh) | Dewas (Madhya Pradesh)
Experience: 16 Years
CTC Budget: 2.85 LPA 3.80 LPA
Joining: Immediate Joiners Only

Job Overview

We are looking for skilled Desktop Support Engineers and Senior Desktop Support Engineers to provide IT infrastructure and end-user technical support. The ideal candidates should have hands-on experience in troubleshooting hardware, software, operating systems, and network-related issues.

Key Responsibilities

• Provide L1/L2 desktop and end-user technical support.
• Troubleshoot desktops, laptops, printers, and peripheral devices.
• Install, configure, and maintain Windows OS and applications.
• Handle hardware, software, LAN, Wi-Fi, and connectivity issues.
• Configure and troubleshoot Outlook, MS Office, and email applications.
• Manage Active Directory, user accounts, and password resets.
• Maintain IT asset records and ensure timely resolution of support tickets.
• Coordinate with internal IT teams for escalated technical issues.

Required Skills

• Strong knowledge of Windows 10/11, desktop and laptop troubleshooting.
• Hands-on experience with hardware and software support.
• Knowledge of LAN, WAN, TCP/IP, DNS and DHCP.
• Basic knowledge of Active Directory and Microsoft Office 365.
• Good communication and problem-solving skills.

Senior Desktop Support Engineer – Additional Requirements

• 4–6 years of relevant experience in desktop/L2 support.
• Ability to independently handle complex technical issues.
• Experience in IT infrastructure support and escalation management.
• Ability to guide junior support engineers.

Important Hiring Criteria

• Immediate joiners only.
• Candidates must be comfortable working at the mentioned locations.
• Salary budget: 2.85 LPA to 3.80 LPA, depending on experience and technical skills.

Interested candidates can share their updated CVs at:

Contact: +91 9643086744