Warehouse/Account Manager

Warehouse Manager, Logistics

The Commencement Group is looking to hire a Warehouse Manager in our Chicago branch.

About Us:

The Commencement Group’s mission is to be the event industry standard in providing a professional and meaningful on-site retail sales service at commencements across North America. Our goal is to enhance the commencement experience for our partners, the graduates, and their families, while also being the biggest fundraising service for education. We believe that by channeling teamwork, dedication and consistency into our employee development programs, we will be able to expand our reach and grow our business.

Position Description:

Warehouse Managers oversee the day to day logistics of their assigned warehouse. They implement the regional operation of The Commencement Group which includes connecting staff with their vehicles, inventory and supplies, as well as preparing their region for success during our busy graduation season. The Warehouse Manager is one of our most visible career roles, interacting with hundreds of seasonal interns, as well as all career sales staff and operations managers in their respective warehouses. They also strive for an efficient operation during the off-season to achieve postseason operations as needed by our clients and customers.

Job Responsibilities:

• Oversee the maintenance of the warehouse facility and execution of the operation vision for the Los Angeles Branch
• Assist Operations Manager with vehicle reservations, transport/dispatch and vehicle issues
• Support Operations Manager in planning, scheduling, directing and executing the day-to-day warehouse activities
• Manage frequent inventory audits and order new supplies in a timely manner
• Ability to prioritize and meet critical deadlines
• Manage the shipping and receiving for your warehouse
• Manage warehouse staff recruiting, scheduling and timesheet audits
• Supervise, develop, and train all warehouse personnel
• Maintain peak level of staff moral, motivation and workflow within the organization for maximum level of productivity and staff retention
• Manage a team, set expectations, and help improve production and processes
  
• Flexibility to work overtime and weekends as needed
• Balance dual roles between sales and warehouse operations
• Constantly work toward improving the logistics of the warehouse
• Determine and track the most important warehouse KPIs
• Ensure that facility equipment is properly maintained
• Track expenses related to fuel, storage, and truck maintenance
• Go on site to in person sales events when scheduled
• Account management responsibilities

Minimum Requirements:

• Bachelor’s Degree
• 1+ years of warehouse experience
• 1+ year of management experience
  
• Ability to operate refrigerated trucks, fork lifts, pallet jacks, and other common warehouse tools
• Comfortable with in state and out of state travel

Skills:

• Effective communicator
• Strong organizational skills
• Ability to work under pressure
• Willingness to adapt to rapidly changing requirements
• Ability to think outside the ordinary logistics mindset
• Self-motivated with the ability to naturally network and engage with people from various backgrounds
• Proficient in the use of a personal computer and Microsoft office (Excel, Word etc.)
• Excellent attention to detail
• Strong multi-tasking skills in a fast-paced working environment
• Strong interpersonal skills and customer service skills required
• Strong work ethic and team player mentality
• Ability to present oneself as well as the company in a professional manner

Physical Demands:

• Required to stand for long periods of time
• Required to walk for long periods of time
• Required to talk and hear
• Required to bend, lift or climb
  
• Ability to lift/carry 50 lbs
• Push/pull up to 300 lbs
• Climbs ladders without assistance

Why join us?

We pride ourselves in having a small team made up of friendly, welcoming and passionate people. We offer work autonomy, flexibility and a unique company culture. We get to travel outside of our branches, connect with people countrywide and grow our personal and professional networks. You get the flexibility of working remotely, the opportunity to travel and the transparency of working directly with upper management. We go to great lengths to protect our company culture and deliver an amazing employee experience. With The Commencement Group you will have the opportunity to directly impact and influence our company's brand and performance.