Warehouse Assistant

English Version

Job Overview

We are looking for a responsible and detail-oriented Warehouse Assistant to support our daily warehouse operations in Singapore. The role involves packing and dispatching orders, receiving goods, maintaining inventory records, and providing basic customer support.

The successful candidate will use the company’s bilingual Chinese-English warehouse management system and communicate with Chinese-speaking customers through WeChat and other messaging platforms.

Roles & Responsibilities

• Pack, organise and prepare goods for dispatch, ensuring that orders are accurate and properly packed.
• Receive incoming goods and verify quantities and product details against delivery documents.
• Maintain accurate inventory records and keep goods properly organised in the warehouse.
• Process orders and update stock records using the company’s bilingual Chinese-English warehouse management system.
• Communicate with Chinese-speaking customers through WeChat and other messaging platforms regarding orders and basic enquiries.
• Assist with routine customer service matters and coordinate order-related follow-ups with colleagues.
• Support daily warehouse operations and other related duties as assigned.

Requirements

• Basic English reading skills to understand simple instructions, product information and system entries.
• Good spoken Mandarin and Chinese typing skills to communicate with Chinese-speaking customers and process Chinese-language order information.
• Basic computer skills and the ability to use a warehouse management system.
• A careful and responsible approach to work, with good attention to detail.
• A cooperative attitude and the ability to work well with others.
• Ability to carry out occasional manual handling of goods weighing approximately 15–20 kg, following safe handling procedures and using assistance where needed.
• SPM or an equivalent qualification is preferred.

Career Development

Our business also includes e-commerce and livestreaming activities. Employees interested in these areas are welcome to express their interest and may have opportunities to learn about and participate in related work, depending on business needs and available opportunities.

Compensation

• Monthly basic salary of SGD 2,200.
• Additional performance-based commission, calculated in accordance with the company’s applicable scheme and business performance.

Working Hours

• Monday to Friday — 9:00 AM to 6:00 PM.
• Saturday — 10:00 AM to 3:00 PM.
• Sunday — Rest day.

中文版本

岗位简介

我们正在招聘一名认真负责、细心踏实的仓库管理员，协助处理新加坡仓库的日常运营工作，包括货物打包与出货、收货核对、库存记录及基础客户服务。

本岗位需使用公司中英文仓库管理系统，并通过微信等通讯软件与中文客户沟通订单及相关事宜。

岗位职责

• 负责货物打包、整理及出货准备，确保订单内容准确、包装妥当。
• 负责到货接收，根据送货资料核对货物数量及产品信息。
• 维护库存记录，做好货物分类与整理，保持仓库有序。
• 使用公司中英文仓库管理系统处理订单、录入及更新库存信息。
• 通过微信等通讯软件与中文客户沟通，解答基本咨询并跟进订单。
• 协助处理日常客户服务事项，与同事协调订单相关工作。
• 配合完成仓库日常运营及其他相关工作。

任职要求

• 具备基本英文阅读能力，能够理解简单的工作指示、产品信息及系统内容。
• 具备良好的中文口头沟通及中文打字能力，能够与中文客户沟通并处理中文订单信息。
• 具备基本电脑操作能力，能够使用仓库管理系统。
• 工作细心、认真负责，重视订单及库存信息的准确性。
• 具备良好的团队合作意识，能够与同事协调配合。
• 能够按安全操作要求，偶尔搬运约15–20公斤的货物，并在需要时使用辅助工具或寻求协助。
• 具备SPM或同等学历者优先考虑。

岗位发展

公司业务涵盖电商及直播领域。有兴趣学习电商运营、直播及相关业务的员工，可主动表达参与意愿，公司将根据业务需要及实际安排，提供接触和参与相关工作的机会。

薪资待遇

• 月基本工资为 SGD 2,200。
• 另有绩效提成，根据公司适用制度及业务表现计算。

工作时间

• 星期一至星期五 — 上午9:00至下午6:00。
• 星期六 — 上午10:00至下午3:00。
• 星期日休息。