Warehouse - Break Bulk Lead

Warehouse Lead Break Bulk

Title: Warehouse Lead Break Bulk

Department: Warehouse

Position Status: Full Time

Shift Schedule: Day Shift

Exempt Status: Hourly Non-Exempt

About CDS Logistics: At CDS Logistics, we are specialists in last mile delivery services of kitchen cabinets, windows, doors, and appliances. We service our customers through a nationwide network consisting of over 80 locations making over 1 million deliveries annually to homes, job sites and retail locations. Our team-oriented approach, together with our proprietary technology, enables us to exceed our customers’ expectations.

We are not perfect, but we try to be. We hold ourselves to the highest standards, ensuring every customer is treated with respect and every order handled as if it were our own. We support our team members to ensure their career success with training programs, accessible leadership, and ongoing talent development.

Our Mission: “Creating Customers by Servicing Customers”

Our Guiding Principles:

1. Put Safety First

2. Respect for Others

3. Treat Customer Orders Like Our Own

4. Deliverable Measurable Excellence

5. Pursue Relentless Improvement

About the Job

CDS Logistics & Home Services is seeking a dynamic warehouse professional to assist in managing the Break Bulk (Cabinets Receiving) team in a leading final mile logistics company. The Lead position will be responsible for overseeing all aspects of the team’s daily productivity, reporting directly to the Assistant Warehouse Manager. Our primary goal is to ensure excellent operational and production standards are met and maintained.

The Key Job Accountabilities for a leader in the warehouse are listed below. The outline gives a clear overview of the responsibilities that are necessary to obtain success as a leader.

“Leadership is in action only when the dream / goal is a reality at the grass-roots level.” This means that unless your subordinates are well trained and understand the importance of their jobs as related to the success of the business you will not be effective as a leader. This applies to all tasks from sweeping the floor to successfully and accurately completing a full inbound load of product to managing our performance metrics and lean initiative goals.

Break Bulk Lead

In this role you will work in the Baltimore Warehouse facility, supporting the daily operations of our business through team leadership, coaching & development of direct reports and accurate completion of daily deliverables. You can anticipate this role to focus on team leadership and task delegation, meeting quality and quantity of daily production requirements, and lean management activities within your scope of the warehouse.

Successful applicant will be able to:

• Perform quality work within deadlines.
• Interact and communicate professionally with internal and external customer groups.
• Prioritize daily tasks in consideration of Organizational Strategic Goals.
• Work independently while understanding the necessity for communicating and coordinating efforts with your stakeholders.

Essential Job Functions

• Manage BB2 crew and their daily production activities in accordance with CDS’ SOP’s under the direction of the Manager and Supervisor.
• Follow, support, and set standards, goals, and processes.
• Assist in checking and answering emails.
• Assist in creating and maintaining the Breakbulk inbound schedule.
• Assist in the Standardization of processes and Audit procedures.
• Assist in the individual review process for direct reports.
• Assist in the verbal and written discipline process of subordinates.
• Assist and support your teams needs for staffing. This includes interviewing potential. candidates and making hiring decisions.
• Set up training and a training outline for employee onboarding.
• Assist and support Forklift and equipment training and certification.
• Assist, support, and conduct Product handling / documentation certification.
• Manage all new hire onboarding and training processes, timelines, and goals.
• Audit the training processes and training documentation.
• Develop team knowledge surrounding Lean Six Sigma initiatives.
• Coach and develop direct reports SOP knowledge and leadership competencies.
• Assist in keeping the inbound calendar updated.
• Collaborate with internal departments, ensure that paperwork is completed and provided with in an appropriate time frame
• Check and ensure that all inbound paperwork has been properly completed and items have been tagged and located before the paperwork is turned into Customer service.
• Assist in customer calls when needed.
• Assist in audit processes and procedures
• Collect and document measure metrics.
• Assist and support product returns and re-receive processes.
• Assist and support “Board” meetings with warehouse teams.
• Lead your team in daily team meetings.
• Participate and support Gemba walks with warehouse teams no less than weekly.
• Complete spreadsheets and track performance data for your crew.
• Manage facility cleanliness, safety, and security.
• Complete other value-added projects as assigned.