Warehouse & eCommerce Operations Executive

Ever wondered what happens to a laptop after it's traded in, and how it ends up back online with a “Buy Now” button? You're about to run that whole journey. This hybrid role puts you at the centre of myhalo's zero e-waste mission: you'll keep our online listings sharp and selling, our warehouse humming, and every device's second life on track. Our AI-assisted tools now take care of much of the repetitive work, so your job is to steer them, check their output and fix what they miss. If you love variety, thrive on making systems run smoother, and want a real say in Singapore's circular economy, this is your seat.

Key Responsibilities

eCommerce Inventory & Fulfilment Management

• Keep online stock accurate: review and verify the stock levels our AI-assisted tools sync across platforms, and step in quickly to prevent overselling or stockouts
• Own order fulfilment end-to-end, from pick and pack to timely dispatch and delivery tracking
• Turn sales performance into inventory decisions: review AI-generated sales and stock reports, sense-check the numbers, and prioritise stock and restocking accordingly
• Reconcile online orders against warehouse stock, using automated exception flags to catch and resolve discrepancies early
• Handle returns and exchanges, processing them back into inventory swiftly and accurately
• Review and approve AI-generated product listings (photos, specs and descriptions) before they go live, making sure every detail matches the actual unit

Warehouse & Inventory Management

• Oversee daily warehouse operations: inbound/outbound processing, labelling, and SKU management
• Follow each device's journey: work closely with the technical team to track refurbishment and upcycling status, keeping everyone in the loop (no technical background needed; you're the coordinator, not the one holding the screwdriver)
• Keep our inventory procedures running to the quality and data-security standards (ISO 9001 / ISO 27001) that keep clients' trust intact
• Ensure proper disposal and recycling of unsellable or returned goods

Logistics & BuyBack Coordination

• Coordinate with logistics partners for import/export, delivery schedules, and fulfilment tracking
• Manage and respond to trade-in/BuyBack inquiries via SellUp and quote.myhalo.com.sg
• Run regular audits on turnaround time, billing accuracy, and the buyback pipeline
• Collaborate with finance and vendor teams on reporting and compliance, checking automatically compiled reports for accuracy before they are shared

AI & Automation Oversight

• Supervise our automated workflows (stock sync, listings and reports) and handle the exceptions they flag, such as sync failures, mismatched SKUs or orders that need a human decision
• Own data quality: keep product, SKU and inventory data clean and consistent so our AI-assisted tools have accurate information to work with
• Use AI tools and prompts day to day to draft, summarise and check work, and suggest improvements to how we use them
• Escalate recurring automation issues to the team and help document the fixes

Sustainability Integration

• Champion sustainability initiatives across warehouse operations
• Track and report the quantity and weight of recycled/upcycled items: real numbers behind our zero e-waste mission
• Spot opportunities to shrink our operational carbon footprint

Qualifications & Experience

• Educational Background: Diploma or Degree in Business Administration, Supply Chain, Logistics, or a related field
• Fresh grads welcome: candidates with experience in eCommerce, logistics, or operations roles will have an edge
• Compliance Mindset: You don't need to be an ISO expert; we just need you to understand why quality and data-security standards (like ISO 9001 and ISO 27001) matter, and be willing to learn and work within them
• Digital Proficiency: Strong in Google Sheets/Docs, with the ability to present operational or sales data clearly
• AI Comfort: Comfortable using AI tools (such as chat assistants and AI-assisted listing or reporting tools), with the judgement to check AI-generated output rather than take it at face value
• Detail-oriented with excellent multitasking skills
• Genuine passion for sustainability and circular economy concepts

How to Apply

Ready to run the show behind our zero e-waste mission? Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to hr@pcdreamsgroup.com. Please include “eCommerce & Warehouse Operations Executive Application” in the subject line. We are an equal opportunity employer. Join us in building a smarter, greener future in electronics.