Warehouse Lead

You will run a lean warehouse (yourself+ 2 experienced staff) where you

Execute daily operations while enforcing strict adherence to the system

You are expected to be hands-on (90%) while maintaining control of accuracy, organisation, and workflow.

Key Responsibilities

1. Daily Execution (Primary Responsibility)

• Execute picking, packing, and dispatch based on system-generated sheets

• Ensure all retail and e-commerce orders are fulfilled accurately and on time

• Follow and enforce correct picking sequences and packing methods

2. System Enforcement

• Follow:

  • Picking lists exactly as generated

  • Assigned storage locations

  • Standard operating procedures (SOPs)

• Do not allow manual overrides without escalation

System > personal judgement

3. Inventory Accuracy

• Maintain high alignment between physical stock and system records

• Perform regular cycle counts and stock topups.

• Identify and report discrepancies immediately

4. Warehouse Organisation

• Maintain:

  • Clean, structured picking zones

  • Proper bulk storage areas

• Ensure fast-moving SKUs are easily accessible

• Prevent random placement of inventory

5. Dispatch Management

• Prepare shipments for:

  • Retail fulfilment (cartons)

  • E-commerce parcels

• Ensure correct labelling, packing, and handover

Zero wrong shipments

6. Basic Team Coordination

• Guide warehouse assistant on daily tasks

• Ensure work is completed efficiently during dispatch cycles

• Maintain discipline and accountability

Small team, but no chaos

7. Continuous Improvement

• Identify inefficiencies in:

  • Picking flow

  • Packing process

  • Layout

• Provide feedback to improve system and operations
  You help improve the system over time

Requirements

• 2–4 years warehouse experience (hands-on required)

• Comfortable working in a structured, system-driven environment

• Strong attention to detail and accuracy

• Able to follow and enforce processes strictly

• Basic proficiency in Google Sheets / digital tools