JOB SUMMARY

The Warehouse Lead performs the duties of the warehouse associate and indirectly supports and leads the activities of all Warehouse Associates as defined by the Warehouse Operations Manager.

Under the direction of the Operations Warehouse Manager, carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include recommendations for hiring and training employees; planning, assigning, and directing work; aid in performance appraisals; rewarding and disciplining employees; addressing complaints and resolving problems

PRINCIPAL DUTIES & RESPONSIBILITIES

Leadership, Management & Accountability

• Provides clear directions to warehouse associates and creates opportunities for them to succeed.

• Delegates work, as appropriate, and develop their skillsets to help them grow.

• Provides clear expectations regarding measurables, Core Values, roles & responsibilities to warehouse associates.

• Participates in quarterly conversations with warehouse associates and annual performance reviews.

• Provides the necessary tools to warehouse associates, including training, technology, personal time, and attention.

Warehouse Management

• Perform duties of Warehouse Associate as needed (see appropriate job description).

• Maintain all Safety and Food Defense related policies and procedures to insure all standards are achieved. Supports all SQF policies and requirements.

• Act as a back up for PCQI practitioner

• Supports and promotes compliance with all stated safety policies and requirements.

• Recommends changes designed to improve control and efficiency of logistics and warehouse operations.

• Perform Warehouse Operations Manager’s duties when he is absent or when requested.

• Keep accurate forklift maintenance records (daily report) to identify recurring problems and report back to our service provider (Maintenance company /GNB Battery) as well as insure that proper PM’s are being completed quarterly by Maintenance company.

• Review, maintain, repair and report facility needs as required including general housekeeping, repairs, (minor & major), painting, Safety (exit) lighting, small power equipment.

• Assist with checking all outbound shipments.

• Initiate investigations into causes of damages or shortages of product.

• Assist with the formulation and implementation of programs to ensure high standards of service.

• Assist with inbound receiving including taking pictures of damages and forwarding appropriate information to process claims.

• Monitor and notify Office Administration Supervisor of any supplies required for warehouse operations (stretch wrap; boxes; tape, etc.)

• Manages timely, productive and damage free inbound freight.

• Initiates and maintains Good Housekeeping practices.

• Perform routing responsibilities and driver scheduling as needed.

• Other duties as required.

Inventory Management

• Maintains inventory accuracy by assuring procedure compliance in all movement of stock.

• Minimizes product damage. Ensures employees are properly trained and comply with standard operating procedures.

• Monitors inventory accuracy and implements corrective action where needed.

• Assist with cycle-counts and quarterly inventory.

Project Management

• Leads projects in the warehouse.

Clerical/General Administrative

• Respond to routine emails, phone calls, etc

• Make copies, print documents, mail delivery, etc

• File paperwork

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.