Warehouse Lead
Description
Primary Responsibilities
The Warehouse Lead would be responsible for:
Daily Operations
- Coordinate daily receiving, put-away, picking, staging and outbound priorities
- Assign workload based on customer requirements and daily volume
- Conduct shift start-up meetings and communicate priorities
- Monitor work throughout the day and rebalance resources as needed
- Verify work is completed within established cutoff times and customer requirements
Inventory Control
- Reinforce location and inventory-control processes
- Support cycle counts and inventory audits
- Escalate inventory discrepancies immediately
- Coordinate with the Inventory Control team on reconciliation and corrective actions
- Ensure material movement and system transactions are completed accurately
Training & Development
- Provide hands-on training for new warehouse employees
- Reinforce SOPs and standard work
- Maintain cross-training across key warehouse functions
- Identify training gaps and provide coaching
- Support development of employees capable of taking on additional responsibilities
Quality & Safety
- Perform daily process checks
- Reinforce customer-specific handling requirements
- Ensure housekeeping and 5S standards are maintained
- Reinforce warehouse safety requirements
- Identify process deviations before they become customer-impacting issues
- Support root-cause investigations and corrective actions when errors occur
Communication & Escalation
- Serve as the first operational escalation point on the warehouse floor
- Communicate operational risks to the Operations Supervisor
- Coordinate priorities between Customer Service, Receiving, Inventory Control and warehouse operations
- Provide timely updates regarding delays, shortages, discrepancies and other operational exceptions
Knowledge:
Expeditors company policies and procedures.
Expeditors products and services
Skills:
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organizational skills.
Good Microsoft Office skills
Fluent in operational English, both oral and written
Behaviors:
Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Meet company standards of 52 hours training per year
*Local Applicants ONLY*
Education (preferred level) high school degree
2 years related experience and/or training; or equivalent combination of education and experience.
Previous experience in inventory control and/or distribution operations
Required Qualifications
Technical Skills
- Strong understanding of software development principles.
- Experience with automation platforms such as Power Automate.
- Experience with Microsoft Copilot and M365 technologies.
- Familiarity with data structures, APIs, integrations, and system architecture.
- Basic understanding of AI, machine learning, LLMs, and prompt engineering.
- Ability to troubleshoot technical issues independently.
Business Skills
- Strong analytical and problem-solving abilities.
- Ability to understand complex operational processes.
- Experience translating business requirements into technical solutions.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- Experience developing automations, applications, or digital solutions.
- Experience leading cross-functional projects.
- Experience working in operations, logistics, finance, or enterprise shared services environments.
Certifications in Microsoft Power Platform, Azure AI, Microsoft Copilot, or related technologies.
Expected Hourly Range: $24.00 – $35.00
Expeditors offers excellent benefits:
- Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Learning & Development Program
- Educational Assistance and Reimbursement
All your information will be kept confidential according to EEO Guidelines.
May be eligible for bonus following first year of continuous employment in position.