Warehouse Lead

Yzer is looking to hire a Warehouse Lead to join our Last Mile team, reporting directly to the Hub Manager. The Warehouse Lead is responsible for overseeing day-to-day warehouse and last-mile delivery operations within a pharmaceutical distribution environment. This role ensures all product handling, staging, and dispatching activities meet strict compliance, safety, and quality standards. The Warehouse Lead coordinates a team of associates and drivers, supports inventory accuracy, ensures timely order fulfillment, and maintains proper chain-of-custody procedures for all regulated products.

Hours: 40 standard, however additional hours will be necessary based on customer needs.

Job Responsibilities:

• Support the Hub Manager in managing daily operations, ensuring that all tasks are completed accurately and on time.

· Oversee daily warehouse functions including receiving, staging, and dispatching deliveries.

· Coordinate and lead warehouse associates and contracted delivery drivers to ensure efficient last-mile delivery execution.

· Ensure compliance with all customer handling standards, including temperature control, product integrity, and chain-of-custody documentation.

· Monitor product accuracy, cycle counts, scanning, and maintain regulatory compliance.

· Assign work tasks, provide real-time direction, and support training.

· Conduct daily “Stand Ups” and enforce company safety standards, SOPs.

· Communicate operational updates or issues to management, including delivery delays, damaged product, or compliance concerns.

· Assist in resolving escalations related to delivery exceptions, customer inquiries, or product discrepancies.

· Maintain a clean, organized, and audit-ready warehouse environment at all times.

Qualifications:

· 2–4 years of warehouse or logistics experience; previous lead or supervisor experience preferred.

· Experience in pharmaceutical, medical, or regulated product distribution strongly preferred.

· Knowledge of last-mile delivery processes, routing, and logistics operations.

· Experience with Warehouse Management Systems i.e. ECourier, Beans etc.

Skills:

· Leadership & team coordination

· Compliance & regulatory awareness (pharmaceutical handling)

· Inventory control & documentation accuracy

· Last-mile delivery routing & dispatching

· Quality assurance

· Time management & prioritization

· Safety awareness and SOP adherence