Warehouse Lead

Yzer is looking to hire a Warehouse Lead to join our Last Mile team, reporting directly to the Hub Manager. The Warehouse Lead is responsible for overseeing day-to-day warehouse and last-mile delivery operations within a pharmaceutical distribution environment. This role ensures all product handling, staging, and dispatching activities meet strict compliance, safety, and quality standards. The Warehouse Lead coordinates a team of associates and drivers, supports inventory accuracy, ensures timely order fulfillment, and maintains proper chain-of-custody procedures for all regulated products.

Location: Livonia Hub

Hours: 40 standard, M-F, 4am - 1pm (with a one hour lunch).

Job Responsibilities:

• Support the Hub Manager in managing daily operations, ensuring that all tasks are completed accurately and on time.

· Oversee daily warehouse functions including receiving, staging, and dispatching deliveries.

· Coordinate and lead warehouse associates and contracted delivery drivers to ensure efficient last-mile delivery execution.

· Ensure compliance with all customer handling standards, including temperature control, product integrity, and chain-of-custody documentation.

· Monitor product accuracy, cycle counts, scanning, and maintain regulatory compliance.

· Assign work tasks, provide real-time direction, and support training.

· Conduct daily “Stand Ups” and enforce company safety standards, SOPs.

· Communicate operational updates or issues to management, including delivery delays, damaged product, or compliance concerns.

· Assist in resolving escalations related to delivery exceptions, customer inquiries, or product discrepancies.

· Maintain a clean, organized, and audit-ready warehouse environment at all times.

Qualifications:

· 2–4 years of warehouse or logistics experience; previous lead or supervisor experience preferred.

· Experience in pharmaceutical, medical, or regulated product distribution strongly preferred.

· Knowledge of last-mile delivery processes, routing, and logistics operations.

· Experience with Warehouse Management Systems i.e. ECourier, Beans etc.

Skills:

· Leadership & team coordination

· Compliance & regulatory awareness (pharmaceutical handling)

· Inventory control & documentation accuracy

· Last-mile delivery routing & dispatching

· Quality assurance

· Time management & prioritization

· Safety awareness and SOP adherence

Physical Requirements/Work Environment

The work environment and physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Work is performed in a warehouse setting with regular exposure to varying temperatures.

· Frequent walking, standing, bending, and lifting up to 50 lbs. is required throughout the shift.

· May involve operating warehouse equipment such as pallet jacks, hand trucks, or scanning devices.

· Occasional work in outdoor or loading-dock environments during loading and unloading activities.

· Requires the ability to safely and consistently move, and stage, while maintaining product integrity.

· Fast-paced environment with frequent deadlines tied to delivery schedules and customer commitments.

· Must adhere to all safety protocols, PPE requirements, and Good Distribution Practices (GDP).