Warehouse Manager 2nd Shift

The Warehouse Manager 2nd shift will increase company profitability and customer satisfaction by overseeing warehouse operations in a safe, secure, efficient, and cost-effective manner that complies with company policy and OSHA, DOT, and other applicable regulations.

Decision Making, Strategic Decision Making & Innovation

• Recognizes issues, problems, or opportunities; seeks alternative ways to define problems; is not constrained by thoughts or approaches of others and determines action needed. Evaluates options by considering consequences and initiates the actions within a reasonable time.
• Generates alternatives and leverages resources - draws upon multiple sources for ideas, creates relevant options for addressing problems/opportunities and achieving desired outcomes.
• Commits to action, targets Implements decisions or initiates action within a reasonable time; targets important areas for innovation, monitors results and makes adjustments as needed. Develops solutions that address meaningful work issues,
• Delegates and holds accountable effectively.
• Makes complex ideas or situations clear, simple, and understandable, explores different lines of thought; views situations from multiple perspectives; Recognizes patterns, sees discrepancies, missing pieces, and trends, examines numerous potential solutions, and evaluates each before accepting any alternatives.

Delegating Responsibility and Follow-Up

• Capable of performing inventory evaluations Prioritize warehouse layout to maximize efficiency of operation, demonstrate product knowledge and applications.
• Shares appropriate responsibilities Allocates decision-making authority and/or task responsibility appropriately.
• Provides support without removing responsibility Suggests resources and provides assistance or coaching as needed; expresses confidence in the individual. Trusts people to perform.
• Stays informed Establishes appropriate procedures to keep informed of issues and results in areas of shared responsibility.
• Communicates timeframes, schedules, and parameters Builds due dates into assignments, effectively allocates time, and communicates the parameters of delegated responsibilities.

Planning and Organizing

• Understands company processes and procedures Knows when to apply a technical skill or procedure, understand technical terminology and developments, understand inventory management systems, cycle counts, inventory management, costs.
• Prioritizes Identifies more critical and less critical activities and assignments; adjusts priorities when appropriate.
• Determines tasks and resources Determines project or assignment requirements by breaking them down into tasks and identifying types of equipment, materials, and people needed.
• Schedules Allocates appropriate amounts of time for completing own and others work; avoids scheduling conflicts; develops timelines and milestones.
• Leverages resources Identifies and takes advantage of available resources (individuals, processes, departments, and tools).
• Stays focused Understands the importance of time management to effectively use time and prevent irrelevant issues or distractions from interfering with work completion.
• Accountability holds self and others accountable for deadlines, assignments, etc.
• Communication keeps team up to date on progress, milestones, assignments, etc.

Communication

• Organizes the communication Clarifies purpose and importance; stresses major points; follows a logical sequence.
• Maintains audience attention Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection.
• Adjusts to the audience Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.
• Ensures understanding Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.
• Adheres to accepted conventions Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used.
• Comprehends communication from others Attends to messages from others; correctly interprets messages and responds appropriately.
• Ability to sell Presents ideas and information to successfully persuade or convince the audience to accept and embrace the leaders objectives.
• Actively develops communication skills in others Actively develops and promotes effective communication skills in others in the organization.

Building Trust and Gaining Commitment

• Opens discussions effectively Describes expectations, goals, requests, or future states in a way that provides clarity and excites interest; Shares thoughts, feelings, and rationale so that others understand personal positions.
• Clarifies the current situation Seeks, gives, and summarizes information; ensures that the situation/issue at hand is understood.
• Develops ideas Presents own ideas; seeks and develops suggestions of others; makes procedural suggestions.
• Facilitates agreement Uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement; persists by using different approaches as needed to gain commitment.
• Summarizes outcomes of discussions and establishes next steps if needed. Ensures that the situation/issue at hand is understood.
• Establishes goals in line with company goals and values. Implements action plans with timelines with deliverables and measure results.
• Builds relationships Learns the value of relationships and views building relationships as a critical success tool.

Coaching and Developing Others

• Establishes and maintains training as required by management.
• Clarifies the current situation - Clarifies expected behaviors, knowledge, and level of proficiency by seeking and giving information and checking for understanding.
• Uses key principles Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).
• Collaboratively establishes development goals and plans Works with individuals to identify areas for development, understand need for improvement, and jointly set specific development goals.
• Creates a learning environment Secures resources required to support development efforts; ensures that opportunities for development are available; offers assistance to help individuals overcome obstacles to learning.
• Monitors progress Gives individuals specific feedback on their performance related to established goals; highlights key positive and negative performance issues; adjusts plans to ensure development.
• Leads by example Models the behaviors, knowledge and practices and demonstrating the characteristics that are expected of the individual who is being coached.

Managing Conflict

• Opens discussions effectively Establishes a clear and compelling rationale for resolving the conflict. Not afraid to address conflict as it arises, in fact looks at conflict as an opportunity.
• Remains open to all sides Objectively views the conflict from all sides.
• Skilled at focused listening Practices attentive and active listening. Accurately restates the opinions of others even when he/she disagrees.
• Stays focused on resolution Stays focused on resolving the conflict and avoids personal issues and attacks.

Safety Awareness and Security

• Identifies safety issues and problems Detects hazardous working conditions and safety problems: checks equipment and/or work area regularly.
• Takes corrective action Reports or corrects unsafe working conditions; makes recommendations and/or improves safety and security procedures; enforces safety regulations and procedures.
• Monitors the corrective action Monitors safety or security issues after taking corrective action and ensures continued compliance.
• Maintains and ensures compliance with safety and security policies Places higher priority on team or organization goals than on own goals.
• Holds regular safety meetings Regularly schedule meetings to discuss safety issues. Discusses corrective actions taken with group.
• Establishes and maintains training as required by management. Regularly schedule meetings to discuss safety issues.

Quality Orientation

• Follows procedures Accurately and carefully follows established procedures for completing work tasks.
• Ensures high-quality output Oversees personal and team job processes, tasks, and work products to ensure freedom from errors, omissions, or defects.
• Takes action Initiates action to correct quality problems and notifies others of quality issues as appropriate.
• Perform other duties as assigned. Adhere to the rules and regulations as set forth in the Employee Handbook.