Warehouse Manager
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· Plan, organise, and supervise warehouse layout and space utilisation based on inventory turnover, size, weight, and storage requirements. · Lead recruitment, onboarding, training, and performance management of warehouse staff. · Direct daily warehouse operations, including receiving, put-away, inventory management, picking, packing, and shipping. · Ensure proper handling, care, and preservation of goods in accordance with company and customer standards. · Coordinate closely with Operations, Transport, Customer Service, and other departments to drive service excellence and efficiency. · Monitor and control warehouse operating costs to support gross profit and productivity targets. · Ensure compliance with all safety, security, and regulatory requirements (including local Japan standards). · Maintain warehouse equipment reliability through proper maintenance programs and third-party vendor management. · Implement continuous improvement initiatives to enhance productivity, accuracy, and service quality. |
Prepare and review operational reports, KPIs, and inventory accuracy metrics.