Warehouse Manager

• Lead, organize, and oversee all warehouse activities, including receiving, storage, replenishment, picking, packing, and shipping, to ensure operational efficiency, service level achievement, and customer satisfaction.
  
• Ensure the application of FEFO and FIFO principles across warehouse operations.
  
• Monitor and achieve KPIs related to service, cost, productivity, and quality.
  

• Maintain inventory accuracy and integrity through effective inventory control processes.
  
• Ensure accurate inventory records and conduct regular cycle counts.
  
• Perform root cause analysis (RCA) to investigate inventory discrepancies and implement corrective actions.
  
• Manage slow-moving inventory items.
  

• Establish and maintain a strong safety culture while ensuring compliance with all EHS requirements, applicable laws, and company regulations.
  
• Ensure compliance with relevant standards and regulations, including ATVSLĐ, PCCC, ISO 45001, and EHS campaigns.
  
• Lead investigations into incidents, accidents, and near misses.
  
• Conduct safety training, refresher training, Gemba walks, risk assessments, and continuous safety improvement activities.
  

• Build and develop a high-performing warehouse team through coaching, employee development, and performance management.
  
• Manage and develop warehouse supervisors, shift leaders, and warehouse officers.
  
• Establish KPIs and evaluate employee performance.
  
• Provide training and coaching on core competencies to support staff development.
  
• Develop succession plans for key positions.
  

• Ensure warehouse facilities and equipment are maintained in safe and operational conditions.
  
• Oversee regular inspections and maintenance of racking systems, forklifts, docking systems, and other warehouse equipment.
  

• Drive continuous improvement initiatives to enhance safety, productivity, service quality, and cost efficiency.
  
• Lead Kaizen, 5 Whys, and other improvement activities to optimize productivity, cost, and service performance.
  

• Ensure compliance with company standards and applicable regulatory requirements.
  
• Prepare for and participate in internal and external audits.
  
• Follow up on non-conformities and define corrective actions to close identified gaps.
  
• Complete CAPA activities within the required timeframe.
  
• Manage warehouse documentation in accordance with W&H EHS requirements.
  

• Manage the warehouse budget and monitor overall operational performance.
  
• Develop the warehouse budget and monitor operational costs closely.
  
• Conduct cost deployment and cost analysis to identify opportunities for improvement.
  
• Report operational performance and improvement opportunities to management.
  

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related field.
  

• Minimum of 5–7 years of experience in warehouse operations.
  
• At least 3 years of experience in a supervisory or team leadership position.
  
• Experience in FMCG, Manufacturing, or Distribution Center operations is preferred.
  

• Warehouse Management
  
• Inventory Management
  
• Logistics Operations
  
• EHS Management
  
• ISO 45001
  
• Fire Prevention & Fighting (PCCC)
  
• Warehouse Management Systems (WMS)
  
• ERP Systems
  
• Root Cause Analysis
  
• Lean & Continuous Improvement
  

• Leadership and Team Development
  
• Strategic Planning
  
• Problem Solving and Decision Making
  
• Communication and Stakeholder Management
  
• Analytical Thinking
  
• Project Management
  
• Change Management
  
• Coaching and Mentoring
  
• Advanced Microsoft Excel
  
• Power BI (preferred)