Warehouse Manager

Key Responsibilities
Operations & Strategy
Design and optimize warehouse layout, storage systems, and SOPs for dental products (devices, consumables, equipment, cold-chain where applicable)
Own capacity planning — space utilization, manpower, and equipment aligned to business growth
Drive automation and process improvement initiatives (WMS upgrades, barcode/RFID, conveyor systems)
Set and monitor warehouse productivity benchmarks; continuously improve throughput
Inventory Control
Ensure near-zero variance between system and physical inventory through robust cycle count programs
Establish FEFO/FIFO protocols and expiry management systems for consumables
Own shrinkage, damage, and dead-stock reduction targets
Liaise with procurement on replenishment planning and demand forecasting
Team Leadership
Lead a team of 50–100+ warehouse staff (assistant managers, executives, helpers, contract labor)
Recruit, train, appraise, and develop warehouse personnel
Build a performance-driven culture with clear accountability at every level
Cross-functional Collaboration
Partner with procurement, logistics, customer ops, and tech teams to ensure seamless order fulfillment
Coordinate with 3PL/courier partners for outbound SLA adherence
Work with finance on inventory valuation, write-offs, and audit readiness
Compliance & Safety
Ensure full compliance with safety norms, fire regulations, and labor laws
Maintain audit-ready warehouse at all times (internal + statutory)
Handle regulatory requirements for medical device storage (if applicable)
Reporting & Analytics
Publish weekly/monthly warehouse performance dashboards to leadership
Analyze trends in errors, delays, and costs; present actionable insights

Requirements

Requirements
Graduate/Postgraduate in Supply Chain, Logistics, Operations, or MBA (Operations preferred)
8–12 years of warehouse/operations experience; at least 3 years in a managerial role
Prior experience in pharma, medical devices, or e-commerce fulfillment strongly preferred
Deep expertise in WMS/ERP
Strong analytical skills — Excel, Zoho

Benefits