Warehouse Manager- DK Chemicals
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Description
ROLE SUMMARY
The Warehouse Manager manages day-to-day warehouse operations to achieve safety, service, inventory accuracy, compliance, productivity, and cost objectives. The role leads warehouse personnel, coordinates material flow and transportation activities, maintains warehouse organization and storage integrity, supports customer and production requirements, and drives continuous improvement.
This position owns warehouse execution and accountability. EHS/QHSSE retains functional ownership of EHS programs and technical regulatory requirements; the Warehouse Manager is responsible for implementing those requirements within warehouse operations, escalating hazards or compliance concerns, ensuring required training is completed, and participating in investigations and corrective actions.
STRATEGIC BUSINESS IMPACT
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Strategic Focus
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Business Impact
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DK Value Alignment
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Warehouse Operations Leadership
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Provides direction, coordination, and evaluation of warehouse operations and material flow.
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I Own It
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Safety & Compliance Execution
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Ensures warehouse work follows established EHS/QHSSE requirements, company procedures, legal requirements, ISO 9001 and RCMS expectations.
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Operational Excellence
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Inventory Integrity
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Maintains inventory accuracy, traceability, transaction discipline, and appropriate storage controls.
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I Own It
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People Leadership
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Supervises, coaches, assigns work, manages performance, and supports employee development.
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Empower Our People
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Customer & Operational Service
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Coordinates with internal functions and transportation partners to support reliable, on-time execution.
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Be THE Solution
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Continuous Improvement
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Uses KPIs, corrective actions, process improvement, and cost awareness to improve warehouse performance.
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Be THE Solution
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KEY RESPONSIBILITIES
Warehouse Operations & Material Flow
- Manage daily warehouse activities including receiving, storage, picking, packing, repackaging, staging, loading/unloading, and shipping.
- Ensure chemicals and other materials are stored according to compatibility, company, regulatory, quality, and customer requirements.
- Maintain warehouse organization, housekeeping, 5S practices, storage utilization, and efficient material flow.
- Ensure safe handling of drums, totes/IBCs, bags, pails, bulk chemicals, and other packaged materials.
- Coordinate inbound and outbound activities with Supply Chain, Customer Service, Procurement, Production/Operations, Quality, and other stakeholders.
- Manage warehouse contractors and third-party logistics providers as assigned.
- Monitor warehouse productivity, capacity, and service performance and implement operational improvements.
Inventory Management & Control
- Ensure inventory accuracy through cycle counts, physical inventories, transaction controls, and reconciliation activities.
- Ensure timely and accurate inventory transactions within applicable ERP/WMS systems.
- Investigate inventory discrepancies and coordinate resolution with appropriate business partners.
- Manage quarantine, hold, obsolete, expired, damaged, and non-conforming inventory in accordance with established procedures.
- Maintain lot traceability, inventory record integrity, and storage-location accuracy.
- Monitor warehouse capacity and utilization and support inventory reduction and working-capital improvement initiatives.
Transportation & Shipping
- Ensure warehouse shipping activities comply with established DOT hazardous-material and other applicable transportation procedures.
- Ensure shipping papers, labels, placards, and related documentation are completed and verified by appropriately trained/authorized personnel.
- Coordinate inbound and outbound transportation activities and safe loading/unloading practices.
- Monitor carrier and transportation performance and support freight optimization and cost-reduction initiatives.
- Escalate transportation compliance questions or exceptions to Supply Chain and/or EHS/QHSSE as appropriate.
Safety, EHS/QHSSE & Regulatory Partnership
- Maintain a visible safety leadership presence and reinforce compliance with established safe-work practices and warehouse procedures.
- Ensure employees and contractors follow applicable OSHA, EPA, DOT, HazCom, NFPA, RCMS, company, and site requirements as communicated through established policies, procedures, and EHS/QHSSE programs.
- Ensure required warehouse safety and regulatory training is completed and documented; partner with EHS/QHSSE regarding training content, regulatory requirements, and technical instruction.
- Conduct routine operational inspections and promptly identify, correct when within authority, or escalate unsafe conditions and practices.
- Ensure SDS information, spill-response materials, eyewash stations, emergency equipment, and other required warehouse safety resources are accessible and maintained in accordance with EHS/QHSSE standards.
- Immediately report incidents, spills, near misses, injuries, and environmental concerns through established reporting channels.
- Participate in incident investigations, root-cause reviews, corrective/preventive actions, and emergency-response activities led or governed by EHS/QHSSE.
- Implement and verify warehouse corrective actions assigned to Supply Chain/Warehouse and follow through to closure.
- Coordinate with EHS/QHSSE on chemical compatibility, segregation, waste handling, spill prevention, environmental requirements, emergency response, and regulatory questions.
Quality, Compliance & Management Systems
- Ensure adherence to company quality-management systems, warehouse procedures, ISO 9001, RCMS, and customer-specific handling/storage requirements applicable to warehouse operations.
- Support internal, customer, regulatory, and certification audits and maintain required warehouse records and documentation.
- Coordinate and implement warehouse corrective actions arising from audits, incidents, inspections, and management reviews.
- Promote awareness of DK policies, objectives, goals, risks, and opportunities relevant to warehouse employees.
People Leadership & Workforce Execution
- Supervise warehouse employees and/or subordinate supervisors/coordinators as assigned.
- Plan, assign, and direct work; manage scheduling and resource allocation to meet operational requirements.
- Set performance expectations, appraise performance, coach employees, and support employee development.
- Participate in recruiting, hiring, onboarding, training, recognition, corrective action, and disciplinary processes in accordance with company policy.
- Address employee concerns and operational problems proactively and partner with HR as appropriate.
- Promote employee engagement, accountability, teamwork, and continuous improvement.
Continuous Improvement & Cost Management
- Develop, monitor, and use warehouse KPIs to identify trends and improve safety, service, inventory accuracy, productivity, and cost.
- Lead practical continuous-improvement initiatives appropriate to warehouse operations, including Lean/process-improvement methods where beneficial.
- Identify and implement opportunities to improve warehouse layout, material flow, systems, technology, productivity, and resource utilization.
- Support warehouse operating-cost, freight-efficiency, and inventory-carrying-cost improvement initiatives.
SUPERVISORY RESPONSIBILITIES
Directly supervises warehouse employees and may supervise subordinate warehouse supervisors or coordinators, depending on site structure. Carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including work assignment, scheduling, training coordination, performance management, coaching, employee development, recognition, corrective action, complaint resolution, and problem solving.
CORE QUALIFICATIONS
Education
- High school diploma or equivalent required.
- Bachelor's degree in Supply Chain, Logistics, Operations, Business, Engineering, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
Experience
- Five years of progressively responsible warehouse, logistics, distribution, manufacturing, or related operations experience; chemical, petrochemical, specialty chemical, or hazardous-materials experience strongly preferred.
- Prior experience leading or supervising warehouse employees, contractors, or operational teams preferred.
- Experience with inventory-control processes and ERP/WMS systems.
- Experience supporting chemical storage, handling, shipping, packaging/repackaging, or similar operations preferred.
Technical Skills & Knowledge
- Working knowledge of warehouse operations, inventory control, material handling, shipping/receiving, chemical compatibility/segregation principles, and safe-work practices.
- Working familiarity with applicable warehouse requirements such as OSHA, DOT HazMat, HazCom, EPA/environmental requirements, NFPA guidance, ISO 9001, and Responsible Care/RCMS; technical regulatory interpretation remains supported by EHS/QHSSE.
- Ability to use ERP/WMS systems, inventory data, KPIs, and operational metrics to manage performance and resolve issues.
- Strong communication, organization, analytical thinking, decision-making, and problem-solving skills.
