Warehouse Manager
Job Title: Warehouse Manager Department: Operations
Reports to: Plant Manager FLSA Status: Full Time, Exempt
Role Summary
As the Warehouse Manager, you will be responsible for the high-velocity movement of assets through our facility. Your focus is on the efficiency of the entire supply chain: from inbound dock management to high-density storage and global outbound shipping. You will lead the "heart" of the building, ensuring that inventory is tracked with 100% accuracy and that our logistics pipeline—including specialized high-touch projects—is optimized for security and precision.
Key Responsibilities
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Logistics Leadership: Oversee all inbound and outbound dock operations, ensuring accuracy, timely unloading of trailers and rapid processing of incoming shipments.
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Team Development: Lead, mentor, and schedule a large team of warehouse associates. Foster a culture of Ownership and Safety, ensuring all team members are trained on equipment and SOPs.
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Inventory & Asset Management: Maintain total control over thousands of unique SKUs. Implement and lead rigorous cycle counting and auditing programs to ensure zero-loss inventory integrity.
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Shipping Excellence: Manage high-volume e-commerce fulfillment and international freight, ensuring that orders for our 50+ global markets are packed securely and shipped accurately.
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Systems Management: Utilize Odoo ERP and shipping integrations (SellerCloud/Rithum) to track asset movement, manage stock levels, and generate real-time operational reports.
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Space Optimization: Strategically manage warehouse layout and rack utilization to maximize the capacity and flow of our 105,000 sq. ft. footprint.
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White Glove Pick Management: Manage specialized, high-touch "white glove" picking operations. Ensure delicate or high-value assets are handled with extreme care, specifically labeled, and custom-packaged to meet the exacting requirements of enterprise clients.
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Security & Compliance: Enforce strict facility security protocols, including asset tracking and metal detector procedures, to maintain the chain of custody for sensitive client hardware.
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Analyze operational data to drive improvements in inventory accuracy, shipping performance, and labor efficiency.
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Facility Oversight: Ensure the warehouse remains a clean, organized, and professional environment. Oversee maintenance of warehouse equipment (forklifts, pallet jacks, etc.).
Qualifications
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Experience: 5+ years of experience in warehouse management, distribution center leadership, or high-volume logistics.
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White Glove Expertise: Experience managing high-touch logistics or specialized "white glove" services where attention to detail and asset protection are paramount.
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System Proficiency: Strong experience with Warehouse Management Systems (WMS) or ERPs (Odoo experience is a significant advantage).
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Leadership: A proven track record of managing teams of 30+ people in a fast-paced environment.
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Logistics Expertise: Deep understanding of LTL/FTL freight, international shipping regulations, and inventory control methodologies (FIFO, Cycle Counting).
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Communication: Clear, direct communication style with the ability to coordinate across departments (Sales, Procurement, and Admin).
Work Environment:
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Work is typically performed indoors in an environmentally controlled office environment. There is little to no exposure to extreme environmental conditions and/or job hazards.
Physical Work Conditions:
This position has the following body position requirements –
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Activity |
% Time Spent |
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Sitting |
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Standing |
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Climbing (ladders, scaffolds, poles) |
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Walking or Running |
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Kneeling, Crouching, Stooping, Crawling |
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Keeping or Regaining Balance |
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Use of Hands (handle, control, feel) |
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Bending or Twisting the Body |
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Making Repetitive Motions |