Warehouse Manager - Retail Division (49086)

One Fine Family is built on a simple belief — everyone deserves great chicken at a great price. Proudly based in Baltimore for more than 60 years, we’ve grown into a family of brands united by that purpose. One Fine Chicken delivers “Better Chicken for Everyone” with premium quality at an incredible value. Easy Street brings bold, globally inspired flavors to everyday meals, capturing the vibrant spirit of street food culture. Holly Poultry, our food service brand, has earned the trust of some of the nation’s most beloved restaurants, including Raising Cane’s, Hattie B’s, Royal Farms, and Nando’s, by providing fresh, high-quality poultry with unmatched confidence and reliability. Rooted in community and driven by purpose, One Fine Family proudly gives back, donating more than 300,000 pounds of chicken each year to local food banks and charities--because better chicken should make life better for everyone.

Join us and be a part of something bigger. At One Fine Family, we are united by purpose, fueled by passion, and committed to making a difference. Together, we’re shaping the future of food — one plate, one person, and One Fine Family at a time

We are currently hiring a Warehouse Manager – for our Retail Division in Hanover, Maryland.

The Warehouse Manager provides leadership for all Retail Campus warehouse operations, including receiving, dry storage, refrigerated and freezer inventory, order fulfillment, shipping, inventory control, and warehouse personnel. This position is accountable for inventory accuracy, FIFO compliance, receiving controls, product temperature management, food safety, employee performance, and the efficient flow of products throughout the facility.

Position Summary

The Warehouse Manager provides leadership for all Retail Campus warehouse operations, including receiving, dry storage, refrigerated and freezer inventory, order fulfillment, shipping, inventory control, and warehouse personnel. This position is accountable for inventory accuracy, FIFO compliance, receiving controls, product temperature management, food safety, employee performance, and the efficient flow of products throughout the facility.

Essential Duties and Responsibilities

Leadership and Team Management

• Provide leadership, direction, coaching, and accountability for warehouse supervisors, leads, and warehouse personnel.
• Manage staffing, scheduling, training, performance management, and employee development.
• Establish clear expectations and promote accountability, teamwork, and effective communication across shifts, including pass-downs regarding inventory, operating priorities, safety concerns, and customer requirements.

Inventory Management and FIFO Control

• Maintain ownership of inventory accuracy for all dry storage, refrigeration, and freezer inventory through effective receiving, storage, cycle counting, reconciliation, and inventory control processes.
• Establish and enforce FIFO practices throughout receiving, storage, replenishment, order selection, staging, and shipping to maintain product rotation, traceability, and inventory integrity.
• Oversee cycle counts, physical inventories, variance investigations, and corrective actions to minimize discrepancies and inventory loss.
• Monitor aging, damaged, held, and slow-moving inventory, partnering with Operations, Quality, and Customer Service to reduce risk and optimize product utilization.
• Ensure inventory records accurately reflect physical inventory and meet company traceability and recordkeeping requirements.

Warehouse Operations

• Direct receiving, storage, staging, loading, and shipping activities to ensure safe, accurate, and efficient product movement.
• Ensure inbound products are received, inspected, documented, and stored in accordance with company, customer, food safety, and temperature-control requirements.
• Maintain effective control and organization of dry storage, refrigerated, freezer, dock, and staging areas to support product protection, food safety, inventory accuracy, and efficient workflow.
• Ensure products are received, stored, staged, and shipped within established temperature requirements and promptly address conditions that could compromise product safety, quality, or regulatory compliance.
• Ensure customer orders are loaded and shipped accurately and on time in accordance with company, customer, and regulatory requirements.

Food Safety, Quality, and Compliance

• Ensure warehouse operations comply with SQF requirements, GMPs, sanitation standards, traceability requirements, customer specifications, and company policies.
• Support customer and third-party audits, regulatory inspections, product recalls, and traceability exercises.
• Maintain warehouse operations in an organized, compliant, and audit-ready condition.

Safety and Risk Management

• Promote a safe work environment through compliance with company safety programs, operating procedures, and applicable regulations.
• Ensure employees receive required onboarding, on-the-job, and safety training, and verify training is completed, documented, and applied consistently in daily operations.
• Hold supervisors, leads, and employees accountable for following established safety policies, procedures, and safe work practices.
• Conduct routine warehouse inspections, promptly address hazards, and ensure incidents and corrective actions are documented and resolved.
• Partner with Safety and Maintenance to address facility, equipment, and operational risks.

Performance Management and Continuous Improvement

• Monitor key performance indicators including inventory accuracy, FIFO compliance, receiving accuracy, temperature-control compliance, order accuracy, productivity, fill rate, on-time shipping, labor utilization, and safety performance.
• Utilize RedZone and other operational systems to monitor performance, drive employee engagement, reinforce accountability, identify training opportunities, and support continuous improvement initiatives.
• Analyze operating data, identify improvement opportunities, and implement sustainable changes that improve efficiency, service, and cost control.
• Provide regular operational updates to leadership and proactively address risks and challenges.