Warehouse Manager
Posted
Description
Empowering Businesses. Enabling Success.
At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care.
With more than two decades of experience and a team of over 1,000 technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success.
Job Summary:
The Warehouse Manager is a key operational leader responsible for driving efficiency, accuracy, and performance across warehouse operations. This role oversees inventory management, logistics coordination, and team leadership to ensure the seamless movement of equipment, parts, and supplies that support service delivery and customer commitments.
You will play a critical role in maintaining inventory integrity, optimizing workflows, and leading a high-performing team in a fast-paced, high-volume environment. This position is ideal for a hands-on leader who thrives on accountability, process improvement, and operational excellence.
Primary Responsibilities:
- Lead, coach, and develop warehouse team members, fostering a culture of accountability, safety, and continuous improvement.
- Oversee all warehouse operations including receiving, stocking, staging, shipping, and parts distribution.
- Plan and manage daily workflows, ensuring alignment with delivery schedules, service demands, and business priorities.
- Ensure accurate handling and tracking of serialized equipment, parts, and inventory across all systems.
- Maintain high standards of inventory accuracy through cycle counts, physical inventories, and variance resolution.
- Oversee equipment staging and coordination with production and delivery teams to meet customer installation timelines.
- Ensure all inventory movements, transactions, and documentation are accurately recorded in ERP and tracking systems.
- Manage outbound logistics including deliveries, returns, equipment swaps, demos, and loaner units.
- Partner cross-functionally with Sales, Service, Procurement, and Scheduling teams to ensure operational alignment and customer satisfaction.
- Implement and enforce loss prevention controls for high-value inventory and serialized assets.
- Monitor warehouse KPIs, prepare operational reports, and support audits and month-end processes.
- Drive process improvements that enhance efficiency, scalability, and cost control.
- Champion safety initiatives, enforce compliance standards, and maintain a clean, organized warehouse environment.
- Manage vendor relationships and shipping platforms to ensure efficient and cost-effective logistics operations.
- Perform additional duties and strategic initiatives as assigned.
Knowledge, Skills, and Qualifications:
- High School Diploma or equivalent required. Associate degree in Supply Chain, Logistics, Operations Management, or related field preferred.
- Strong knowledge of warehouse operations, inventory control, and logistics management in a high-volume environment.
- Proven leadership experience with the ability to coach, develop, and hold teams accountable for performance.
- Experience managing serialized inventory, including tracking, auditing, and reconciliation processes.
- Experience in copier dealership, managed print, or technology distribution environments preferred.
- Knowledge of equipment setup, production workflows, and delivery staging processes.
- Forklift certification or experience operating warehouse equipment preferred.
- Proficiency with ERP systems (experience with e-automate strongly preferred) and inventory tracking tools.
- Familiarity with documentation systems supporting delivery validation and revenue recognition.
- Strong analytical and problem-solving skills with a focus on process improvement and operational efficiency.
- Proficiency with Microsoft Office Suite and shipping/logistics platforms (UPS, FedEx, freight systems).
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Excellent communication and collaboration skills across cross-functional teams.
- High attention to detail with strong organizational and execution discipline.
- Data analysis skills with the ability to identify trends and drive cost-saving initiatives.
- Industry certifications such as APICS (CPIM, CLTD, CSCP) or OSHA training preferred.
- Commitment to safety standards and operational compliance.
At Visual Edge IT, we are proud to provide:
Work-Life Balance
Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and ten paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.
Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and ten paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.
Career Path
We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.
Insurance Benefits
We offer multiple plans to choose from to fit your individual needs. We offer medical, HSA, dental, vision, short-term disability, long-term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.
401(k)
Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.
Visual Edge IT is an Equal Opportunity Employer. Discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, marital status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics are prohibited. VEIT participates in the E-Verify Employment Verification Program.