Job Summary:

We are looking for an experienced, bilingual (Spanish and English) highly motivated, hands-on Warehouse Operations Manager to assist in our Miami Warehouse. The Warehouse Operations Manager is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans. This role manages or assists in managing a warehouse that totals between 100,000 and 500,000 sq. ft. The tracking and recording of equipment hours, assurance that equipment maintenance schedules are followed, and employee meetings are conducted.

Supervisory Responsibilities:

• May hire and train new staff or assist management with this process.
• Coordinates and oversees the day-to-day workflow of subordinate staff in the department.
• Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.
• Assists in developing a program to train and motivate personnel for increased effectiveness.
• Matches the skill and background of personnel to work required.
• Develops and maintains a productive staff by creating programs for hiring, training and professional development.

Duties/Responsibilities:

• Ensures the safe, clean, and efficient operation of the warehouse to meet service standards.
• Ensures proper labor coverage for daily workload.
• Develops and ensures compliance with both internal and external SOPs.
• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations.
• Makes recommendations to the Warehouse, Facility or Branch Manager on programs to improve warehouse operations.
• Interacts with customer daily and attends regular customer meetings.
• Directs the operations of the warehouse personnel to achieve prescribed objectives.
• Develops and implements daily plan for allocating equipment to jobs.
• Responsible for the management of equipment and supplies.
• Coordinates the maintenance of equipment with local vendors.
• Maintains a professional and courteous relationship with customers and ensures that all personnel do the same.
• Supervises all inbound and outbound shipments to ensure they are carried out accurately and in a timely manner.