Warehouse Operative, Relief Driver

Would you like to develop your skills in logistics and operations and have a passion for delivering excellent customer service?

Then you might be the person we are looking for!

Take on the role of Warehouse Operative, Relief Driver and report to our Branch Manager, supporting KPI achievement across the team. This is primarily a warehouse-based role, with driving responsibilities undertaken as required to provide cover during periods of annual leave, sickness absence, training and other business needs.

Your primary tasks will be:

• Receiving, checking and processing goods in and out of the warehouse, ensuring quantity and quality are accurate and in line with company procedures.
• Preparing customer and site orders by picking, packing and dispatching items safely, efficiently and accurately.
• Maintaining stock accuracy through correct storage, stock rotation and participation in stock counts.
• Operating warehouse equipment, including pallet trucks and forklifts where trained, whilst following all Health & Safety procedures.
• Supporting trade counter activities when required, including assisting customers, processing orders and handling enquiries professionally.
• Maintaining a clean, safe and organised warehouse environment by managing waste correctly and completing required safety checks.
• Supporting colleagues across the branch to ensure excellent customer service and efficient day-to-day operations.

When requested by your Line Manager to provide operational cover for annual leave, sickness absence, training or other business requirements, you will:

• Carry out multi-drop deliveries using a [7.5 / 10 / 12 tonne vehicle] across [insert area], ensuring a safe, timely and customer-focused service.
• Load and unload vehicles safely and efficiently, ensuring goods are secured correctly for transportation.
• Complete routine vehicle safety checks and maintain high standards of vehicle cleanliness.
• Use mobile delivery systems to follow routes, record deliveries and communicate professionally with customers.
• Represent the business professionally at customer sites and ensure all deliveries are completed in line with company procedures.

Are you our new colleague?

You are a friendly individual with strong knowledge of warehouse operations, including goods receiving, order picking, stock handling and dispatch activities. You have experience working within a busy operational environment and understand the importance of accuracy, organisation and Health & Safety compliance.

You are also comfortable providing driving cover when required and have experience driving 7.5 / 10 / 12 tonne vehicles or similar commercial vehicles. It would be advantageous if you have experience using warehouse systems, mobile delivery applications, trade counter operations or forklift trucks (Reach and/or Counterbalance).

As a person, you are adaptable and enjoy a varied role where priorities can change to meet business needs. You are customer-focused, reliable and safety-conscious, with a strong work ethic and willingness to support colleagues across different areas of the branch. In your way of working, you are organised, efficient and committed to maintaining high standards of accuracy, housekeeping and customer service.

Finally, it is important for us that you share our values: Customer Success, Down to Earth, and Neatness and Order.

What you bring

• Experience working in a warehouse, logistics or similar operational environment.
• Hands-on experience with goods receiving, order picking, packing, dispatch and stock control.
• A valid licence to drive a [7.5 / 10 / 12 tonne vehicle].
• Previous experience carrying out multi-drop deliveries or commercial driving duties.
• Strong understanding of Health & Safety requirements and safe manual handling practices.
• Forklift experience (Reach and/or Counterbalance) or a willingness to undertake training.
• Ability to use mobile devices and warehouse systems effectively.
• A positive, team-focused attitude with strong communication skills.

What we offer

• Salary: £27,428.18
• Hours: Monday - Thursday, 8am - 5pm and Friday 8am - 4pm
• Opportunities to develop and grow professionally
• Genuinely great colleagues who want to see the company and each other succeed
• 25-days annual leave, + 8 days statutory Bank Holidays and Christmas / New Years closure
• Company Occupational Sick Pay
• Company Bonus Scheme
• Group Life Assurance
• Free parking
• Corporate workwear inc. PPE
• Company Pension contribution matched at 4%
• Part of the Mental Health Charter: Wellbeing app, Mental Health Champions, EAP program and discounts on counselling
• Online retail discounts & savings including; gym, holidays, hotels and family days out
• Long Service Awards
• Annual flu jab

We are looking forward to hearing from you. If you have any questions, feel free to reach out.