Customer Service /Shipping Admin
About the role
This role encompasses SHIPPING and CUSTOMER SERVICE , requiring coordination across operational areas to ensure timely and accurate cargo movement and customers management.
Key responsibilities
Handle crucial shipping documents, including Bills of Lading (BOL), packing lists, delivery orders (DO), commercial invoices, and customs documentation
Coordinate occasional schedules with local couriers, freight forwarders, and 3PL transport vendors for timely cargo pickups and deliveries
Track outbound and inbound shipments, update order statuses, and flag potential transit delays to internal teams
Verify carrier freight charges against quotes and process shipping invoices for accounting approval
Act as the main point of contact between company and Prime-Weld customers, ensuring inquiries are answered and issues are resolved efficiently
Generate warehouse picking lists and packing labels, verifying job orders against physical stock prior to staging
Liaise directly with warehouse supervisors and forklift operators to prioritize urgent orders .
Requirements
Proficiency in Microsoft Office applications
Able to work in a team
Meticulous and organized