Warehouse Specialist

OVERVIEW

IKE Smart City connects cities with people through its interactive kiosk platform, IKE, with vivid, life-size touchscreen displays, providing an ever-expanding suite of applications that helps them to explore the very best a city has to offer. Your work in our Company will allow tens of thousands of pedestrians, every day, to discover and navigate cities, including finding food, shopping, events, and social services. It will also allow them to share feedback with cities and stay informed of important events.

As Warehouse Specialist, you will be responsible for the installation preparation and Quality Control (QC) of interactive kiosks in the warehouse, including configuration, testing, and troubleshooting. This role involves ensuring proper hardware and software functionality, network connectivity, and user interface optimization for seamless operations. The ideal candidate will have experience in hardware installation, software configuration, and network troubleshooting. Duties will include lifting and moving tools and equipment, assisting with receiving and shipping inventory, and standup and QC work for new inventory.

In addition, a candidate will find success in this position if they thrive in a fast-paced environment and can successfully juggle multiple, complex projects. Flexibility is a must as our culture drives collaboration and values an enthusiastic “can do” attitude and creative thinking.

What You'll Do

• Warehouse management work, including shipping and receiving and performing QC work on new IKE units that arrive from the factory
• Inventory management of spare parts and commissioning parts at the warehouse
• Provide backup to local and traveling maintenance techs when necessary
• Perform functional tests per established protocol and report results.
• Report problems to ISC personnel following established protocol and assist with corrective action.
• Repairs and routine maintenance including paint touch up, labeling repair, and component replacements, light electrical work, computer networking
• Hands on, outdoor field work in the elements when traveling occasionally to support field work

What You'll Bring

• At least one year of experience in warehouse operations, equipment assembly, installation, maintenance, or a related hands-on role
• Familiarity with basic hand and power tools, including screwdrivers, sockets, pliers, and drills
• Strong attention to detail when assembling, wiring, inspecting, and troubleshooting equipment
• A proactive approach to work, with the ability to identify next steps, solve problems, and follow tasks through to completion
• Strong organizational skills and the ability to manage multiple tasks and shifting priorities
• Clear communication skills to coordinate with teammates, share updates, and flag issues that could affect readiness or timelines
• Flexibility, a collaborative mindset, and a positive attitude in a fast-paced environment
• Experience in a skilled trade or with electrical, mechanical, or technical equipment preferred
• Ability to travel nationally for occasional installations, conferences, and trade shows preferred

PREFERRED EXPERIENCE

● Previous experience in warehouse technology installations.

● Experience with touchscreen interfaces and user experience optimization.

WORK ENVIRONMENT

● Warehouse setting with potential exposure to industrial noise and equipment.

● Requires physical activity, including lifting and moving hardware.

● May require flexible work hours to meet project deadlines.