warehouse supervisor

Reports directly to GM

Summary of responsibilities:

The Assistant General Manager is responsible for the day to day production, and overall warehouse workflow. This role oversees CR production, progression training, equipment, tools and their maintenance

The AGM will support the GM in staff organization, production planning and maintaining efficiencies across all departments. This person will lead by example – setting the tone for consistency, professionalism, and accountability. They’re expected to act respectfully towards others, maintain company standards and promote a safe and healthy work environment.

Leadership:

• Be proactive in problem solving

• Treat the operation as your own and take pride in the output, hold the team accountable and ensure every department has what they need to efficiently perform their duties

• Continue communicating with CR and RVM supervisors, Recon, Front office, Transport and Sales

• Assist in managing daily coverage and staffing levels. Ensure production stays balanced when team members are out or the workload spikes

AGM responsibilities:

• Run Inventory/Prep reports to ensure units are getting processed in a timely manner

• Oversee CR Operations and planning

• Train and QC CR writers – teach new hires the ebs/flows of the location and ensure candidates are able to fulfill the company expectations for increased volumes and auction week

• Support CR Production planning

• Reviews Physical QC

• Communicate and identify discrepancies in our CR processes to the GM, offering solutions and helping implement improvements

• Discuss discrepancies with Dealers, Clients, Buyers and Employees of NPA as necessary with direction from GM’s

• Maintain accountability for company tools, equipment and necessary maintenance of new applications

• Reports daily production status and workflow

• Participate in weekly operations meetings

• Encourage a culture focused on safety, teamwork and efficiency

• Maintain a clean, organized and professional work space

• Always pickup after yourself in a ‘lead by example’ tone

Summary of extended responsibilities related to Specialty Vehicles:

• Oversees the Specialty Vehicle production process of correctly and efficiently prepping Specialty units and the verification of vehicle information accurately and completely

• Ensures CR’s are being performed on time and within our SOP parameters.

• Verification that all Specialty units are put in or added to AMS for proper system and unit updating through CR and Sale process

• Develop training strategies and best practices with Managers and other Leads, Specialty Veh. CR writer, and General Operations managers to ensure that all CR processes and practices are being performed effectively and safely.

• Researching and educating model info.

• Communication with other departments as needed

• Weekly reviews with others from all locations

Specialty Vehicles Responsibilities: Complete operations production of all Specialty Vehicle

• Receiving, verification of extended process needs, review model and update accordingly

• Power wash all Campers, Boats, Trailers and RVs within 24hrs of receiving

• Organize, maneuver and assist in loading/unloading all Campers, Boats & RV product, with the use of a forklift

• Remove and tag all personal property found inside Campers, Boats, Trailers and RVs

• Assist with staging units for Auction

• Verify that the vehicles are labeled and have keys

• Verify that vehicles have enough fuel to process a condition report

• Verification of any Recon work needs and follow up

• Verification of CR process or QC

• Verification of Specialty Vehicle representation prior to sale and numbering

• Post-sale breakdown for follow up where necessary

CR specific:

• Correct unit year, make, mileage and model using the QC process

• The highest level of accuracy and consistency with current company objectives related to current RV, Marine, Golf Car or Other Specialty Vehicle CR guidelines.

• Every unit is to be evaluated and critiqued to ensure accuracy, deficiencies are to be documented so that training regimens can be developed and implemented

Increase: $2.49/hour