Warehouse Supervisor
Job Descriptions
- Supervise daily warehouse operations, including receiving, put-away, storage, picking, packing, loading, dispatch, and shipping.
- Lead warehouse staff by coordinating work schedules, task assignments, manpower allocation, and shift handover.
- Monitor inventory movement, stock accuracy, warehouse transactions, and operational documentation.
- Coordinate inbound and outbound logistics activities with operations, inventory, transport, and client service teams.
- Ensure timely and accurate order fulfilment, shipment processing, and service execution.
- Conduct regular warehouse floor checks to ensure safety, housekeeping, storage discipline, and proper handling of goods.
- Support inventory counts, cycle counts, stock audits, and discrepancy investigation.
- Monitor warehouse KPIs, productivity, service levels, and operational performance.
- Ensure proper use of warehouse equipment, storage systems, tools, and materials handling equipment.
- Train warehouse employees on operational procedures, safety practices, SOPs, and work instructions.
- Escalate operational issues, safety concerns, inventory discrepancies, and service risks to management in a timely manner.
- Coordinate with transportation, client service, inventory control, quality control, and other internal teams to support smooth operations.
- Support quality control activities during peak periods or absence coverage by ensuring proper handling, inspection follow-up, issue escalation, and service continuity.
Job Requirement
- Minimum 3–7 years of experience in warehouse operations, logistics operations, freight forwarding, distribution, or supply chain operations.
- Prior supervisory or team lead experience is preferred.
- Prior supervisory or team lead experience is preferred.
- Experience supervising warehouse staff, coordinating shift work, monitoring productivity, and supporting inventory accuracy is preferred.