Warehouse Supervisor

About the role

Are you motivated to lead large teams in a warehouse environment and be the key link between the client and operations?

We are looking for a Service Manager to manage a logistics service in Getafe (Madrid), with immediate start and an indefinite contract.

What you'll do

You will be the key figure to ensure daily operations, the fulfillment of KPIs, and the correct management of the team, guaranteeing service quality and coordination with all involved areas.

• Team management of more than 20 workers (monitoring, organization, and support).
• Shift planning alongside the managers (JT) to ensure objectives are met.
• Personnel monitoring and control of operational needs.
• Control of clock-ins and validations of personnel.
• Customer service and management of service incidents.
• Internal reporting and communication of status/progress.
• KPI monitoring (productivity, compliance, quality, etc.).
• Internal coordination with departments (HR, operations, OHS, etc.).
• Occasional support in operations when necessary.

Nice to have

• Knowledge of WMS (Infolog, Sislog or others).

Competencies that fit perfectly

• Organization and goal orientation.
• Close and operational leadership.
• Empathy, assertiveness, and good communication skills.
• Commitment, attitude, and willingness to learn.

What you'll get

• Permanent contract from day one.
• Salary €24,000 gross/year + €2,000 variable (based on objectives to be defined).
• Flexible split shift (with the ability to adapt to operations).
• Stable project with real responsibility: leadership of +20 people.
• Visible and transversal role: direct contact with the client, KPIs, and coordination with internal departments.

Requirements

• Solid experience in team management.
• 3 to 5 years in comprehensive warehouse management (or similar functions/related sectors).
• Proficiency in IT tools (competent user level).
• Food handler's certificate and forklift license
• (pallet jack and platform stacker are used).