WAREHOUSE SUPERVISOR
POSITION SUMMARY: The Warehouse Supervisor is responsible for scheduling the team; managing orders and transfers due daily to meet the required order ship date; meeting all replenishment demands; and ensuring the warehouse orders are picked and delivered. They will assist in all aspects of the bulk warehouse processes, including managing the placement/consolidation of warehouse stock, completing all case picks in an efficient, timely, and accurate manner. The Supervisor will also provide hands-on leadership and training to warehouse team to assist in strategic growth and development of individual, team, and company-wide goals. They will lead and participate in orientations, training, and ongoing development of team personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Maintain on time and accurate picking of all case pick orders.
· Ensure that all orders are prepared to meet customer specific requirements.
· Maintain good housekeeping and organization in the warehouse
· Verify all ISO processes and work instructions are current and being followed.
· Manage timekeeping system for direct reports
· Produce daily, weekly, and monthly metric data to senior management as directed
· Promotes personal accountability by identifying goals, setting expectations, and providing on-going feedback on associate performance with formal evaluation provided regularly
- Promotes quality culture by demonstrating customer focus
- Regularly communicates customer feedback to employees in order to facilitate collaborative problem solving
- Takes ownership of employee training and development by ensuring that appropriate and required training is completed for direct reports
- Constructively interacts with internal customers
· Ensure the team is cross trained to perform multiple positions within the department, allowing adequate coverage for all functions when staff members are out on PTO
· Oversee the activities and performance of the team
· Consult with other company functions as necessary
- Drives the company’s vision and mission by reinforcing ethics, values, and quality policies throughout their area of responsibility
SUPERVISORY RESPONSIBILITIES: This position leads and directs the activities of full-time and temporary staff to ensure achievement of goal-established productivity and efficiencies are met. The position supervises employees and is responsible for the overall direction, coordination, and evaluation of them. This position’s responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.