Warehouse Support

Objective: Warehouse Support will work under the Warehouse Manager to provide support in the picking and packing of all products that need to be shipped or delivered to BVS customers and locations. This position is also responsible for checking and maintaining accurate inventory. This position is responsible for maintaining a high level of professionalism with internal and external customers and works to establish a positive rapport with others.

Responsibilities include:

• Follow safety rules, work policies and procedures per training/instructions, complying with legal regulations including OSHA, DOT, USDA, FDA, EPA.
• Safely operate forklifts and pallet jacks.
• Assist other warehouse team members in shipping and receiving, delivering customer’s orders and inventory transfers.
• Assist and backup the needs of liquid production in filling, packing, labeling, and quality control.
• Assist with monthly inventory control counts.
• Ensure accuracy of inbound and outbound shipments and the ability to address discrepancies.
• Maintains weekly cleaning schedule and safety/security compliance checklist to ensure a safe, secure, and clean working environment.
• Communicate in an efficient and effective manner with all team members.
• Collaborate with the Inside Sales, Warehousing and Transportation teams to ensure accurate and timely deliveries of customer orders.
• Be responsible, self-motivated, and committed to maintaining highest standards of quality.
• Provide accurate and timely receipts of products and notify Warehouse Manager and Purchasing department of discrepancies.
• Assists in responding to customer inquiries or transferring customers to appropriate personnel.
• Interacts with customers via telephone or in person to provide support and information on BVS products and order status.
• Maintain accurate record keeping of customer sales records and internal product transfers.
• Enter orders in the system for customers that inquire via telephone or in person.
• Other duties as assigned.