Warehousing and cold storage Section Head | SFT | 0056

Job Summary

The FMCG Warehouse Manager is responsible for leading end-to-end warehouse operations in a fast-moving consumer goods environment. The role ensures efficient inventory management, high service levels, compliance with FIFO/FEFO standards, cost control, and optimal workforce productivity while maintaining safety and quality standards.

Key Responsibilities

Warehouse Operations

• Manage daily warehouse activities including receiving, storage, picking, packing, dispatch, and returns.
• Ensure accurate inventory handling and strict compliance with FIFO/FEFO principles.
• Optimize warehouse layout, space utilization, and material flow to improve efficiency.
• Plan and manage labor requirements, shifts, and peak demand periods.

Inventory Management

• Maintain high inventory accuracy through cycle counts and stock audits.
• Investigate and resolve inventory discrepancies, shortages, and damages.
• Monitor stock aging, expiry dates, and slow-moving items.
• Ensure proper documentation and system updates for all warehouse movements.

Systems & Reporting

• Utilize WMS/ERP systems to manage warehouse operations and reporting.
• Track and analyze warehouse KPIs (inventory accuracy, order fulfillment, productivity, losses).
• Prepare regular operational and performance reports for management.

Team Leadership

• Lead, supervise, and develop warehouse supervisors and frontline staff.
• Conduct performance evaluations and identify training needs.
• Enforce discipline, attendance, and productivity standards.

Health, Safety & Compliance

• Ensure compliance with HSE regulations, company policies, and FMCG quality standards.
• Conduct safety briefings, inspections, and corrective actions.
• Coordinate with Quality and Audit teams during internal and external audits.

Continuous Improvement & Cost Control

• Identify and implement process improvements to reduce costs and improve service levels.
• Control warehouse operating expenses and minimize losses and damages.
• Support automation, digitalization, and best-practice implementation.

Qualifications & Experience

Education

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field.

Experience

• 3-5 years of warehouse management experience in FMCG or high-volume distribution environments.
• Proven experience leading large warehouse teams and managing multiple shifts.

Skills & Competencies

• Strong knowledge of warehouse operations, inventory control, and FMCG best practices.
• Proficiency in WMS/ERP systems and MS Office.
• Excellent leadership, planning, and problem-solving skills.
• Strong analytical and reporting capabilities.
• Ability to work under pressure in fast-paced environments.