Warranty administrator and Technical Support (f/m/x)
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You can look forward to these exciting tasks:
- Manage warranty and 0 Km requests from aftermarket and OE customers
- Manage analysis and reporting related to warranty and 0 Km materials
- Contribute to the telephone support service by providing technical support via phone/email for the entire range of Webasto products
- Actively collaborate with internal departments (R&D, Quality, Sales) to analyze technical issues and customer service requests
- Perform interventions at customer locations
This is what you bring to us:
- High school diploma, preferably in mechanical or electrical subjects
- Knowledge of MS Office (Excel, Word, Outlook), Internet Explorer, and, if possible, SAP
- Knowledge of the English language
- Analytical mindset and attention to detail
- Ability to work in a team, results-oriented, and customer-focused