Ultraviolette Automotive

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Warranty Executive

Open 34d
  • Receive, log, and properly tag all warranty-returned parts from service centres and field operations.
  • Check the physical condition, completeness, and correctness of all incoming warranty claims.
  • Identify and address transit-related issues such as damaged, missing, or improperly packed parts.
  • Maintain organised storage of warranty parts with strict 5S and traceability standards.
  • Ensure accurate and timely ERP and DMS entries for all warranty transactions.
  • Coordinate with CQA for warranty approval decisions and provide required claim details. Manage scrapping of failed warranty parts after receiving formal CQA/Quality approval. Follow up with Dealers on pending, delayed, or non-compliant warranty parts.
  • Issue replacement parts to dealers or service teams as per approved processes.
  • Maintain MIS for warranty part status, claim closures, and debit notes issued to dealers.
  • Track and update data on supplier debits processed by CQA/SQA teams.
  • Collaborate with Service, Quality, CRM, R&D, and Production to support quick closure of warranty cases.


Requirements

● Bachelor’s degree or diploma in Mechanical / Automobile / Electrical / Electronics Engineering.
● 3–5 years of experience in warranty operations, service operations, or parts management (EV/Automotive preferred).
● Strong understanding of EV/automotive components and failure modes.
● Good command of ERP/DMS workflows and documentation standards.
● Strong organisational, analytical, and communication skills.

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