We are GROWING! Manager, Operations (Cleaning & Sterilization)
Axogen is committed to building and maintaining a strong and gratifying company culture that fosters professional growth. Our hands-on and personal approach makes transitioning to a new job a seamless and enjoyable process. Most benefits are effective on day one!
Axogen is an equal opportunity employer and does not discriminate against applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or veteran status.
Why you’ll love working at Axogen:
- Friendly, open, and fun team culture that values unique perspectives
- Company-wide dedication to profoundly impacting patients’ lives
- Comprehensive, high-quality benefits package effective on date of hire
- Educational assistance available for all employees
- Matching 401(k) retirement plan
- Paid holidays, including floating holidays, to be used at your discretion
- Employee Stock Purchase Plan
- Referral incentive program
Axogen Mission and Business Purpose
Our business purpose is to restore health and improve quality of life by making restoration of peripheral nerve function an expected standard of care. We aim to lead the markets we serve by always requiring the solutions we offer patients and caregivers provide an improved benefit-to-risk profile as compared to existing standards of care. To ensure we deliver improved benefit-to-risk solutions, we will guide and expect the market and design requirement specifications underlying our engineering, business development, and clinical research activities, objectively target advancements in standards of care.
The Cleaning & Sanitation department is BRAND NEW!
Job Summary of the Manager, Operations
The Manager, Operations will have assigned departments within the APC facility of either Cleaning & Sterilization, Materials & Warehousing, or Tissue Processing & Debridement, but will demonstrate the ability to understand and manage all operational activities within the facility while adhering to all safety, cGMP and FDA regulations in the facility. The primary responsibility is to oversee assigned operations and personnel within the APC facility where multiple requirements and challenges will exist requiring the ability to apply good working knowledge of operational, quality, safety, and regulatory skill sets. The Manager, Operations will also be responsible for cost control measures and productivity projects to improve overall company performance for assigned areas.
Requirements of the Manager, Operations
- Minimum 5 years of experience in Operations or Quality Assurance in medical device, pharmaceutical, or biotech manufacturing.
- Minimum 3 years of leading others or project management, direct people management preferred.
- Bachelor’s Degree in Life Science or Engineering discipline and/or a related field.
- Demonstrated leadership, communication, time management/organizational and cGMP documentation skills required.
- cGMP, Cleaning and Sterilization, tissue, biologics or pharma, medical device and distribution experience a plus.
- Must have knowledge of FDA/cGMP requirements or other regulated operational knowledge/experience.
- Ability to lead and manage change management with workforce.
- Analytical and problem-solving abilities. Also should possess ability to lead and develop team to build out problem solving skills within their operation.
- Understand the importance of quality management systems and establish this within their team.
- Continuous Improvement such as, lean manufacturing, Six Sigma, DMAIC methodology experience.
- Ability to travel at least 10% required
Responsibilities of the Manager, Operations
The specific duties of the Manager, Operations include but are not limited to:
- Oversees employee recruiting, selecting, orienting, and training employees through supervisors and lead technicians. Accomplishes department objectives by managing all levels of employees, including planning and evaluating department activities such as setting annual goals, objectives, and annual performance activities.
- Ensures a safe, secure, and legal work environment.
- Develops personal growth opportunities. Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results. Coaches, counsels, and disciplines employees.
- Mentors, trains, and develops Operation Supervisors on procedures and processes for safe and efficient performance and assists in their career development; creates an atmosphere of team effort & open communication.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Maintains quality service by enforcing quality and organizational standards, analyzing and resolving quality and processing problems, and recommending improvements.
- Establishes and maintains cooperative cross-functional relationships with peers in Quality, Operations, R&D, and other Axogen departments to meet planned objectives.
- Oversees employees and contractors who are engaged in the production and support functions related to a tissue biologic product in compliance with current Good Manufacturing Practices (cGMP), and federal, state, and local regulations and consults with assistance from Operation Supervisors.
- Responsible for developing and aligning operational metrics related to safety, quality, delivery, productivity (cost) and people (morale) and leading team to meet these goals and objectives.
- Assists R&D and Process Development in creating in-house manufacturing product launches, which may include hiring, training, process development input and recommendations and production planning to meet timelines.
- Executes actions while partnering with HR and senior leadership such as hiring, transfers, promotions, discharges, assignments, discipline, and compensation changes for assigned employees with the assistance of Human Resources.
- Strategic planning and forecasting of production broken out by quarter for the entire planned year to assist finance and supply chain on accurate financial forecasts and budgeting.
- Proactively identifies any gaps in strategy and resources and develops and communicates plan to mitigate.
- Supports all regulatory inspections including FDA, BSI (ISO) and AATB.
- All other duties as assigned.
Location
913 Industrial Drive Place, Vandalia, OH 45377
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Benefits/Compensation
This position is eligible for an annual bonus.
Benefits offered for this position include Health, Dental, Vision, Matching 401K, Paid Time Off, 9 Paid Holidays + 3 Floating Holidays, Dependent Care Flexible Spending Accounts, Medical Flexible Spending Accounts, Tuition Reimbursement, Paid Parental Leave, Paid Caregiver Leave, Basic Life Insurance, Supplemental Life Insurance, Employee Stock Purchase Plan, and Disability Insurance, as described in more detail in summary plan descriptions.
Company Statements
Axogen follows healthcare system guidelines with respect to credentialing, vaccinations and other employment/compliance related requirements, as well as CDC guidance. Axogen reserves the right to amend its policies from time to time in its sole discretion.
As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at Axogen. Using AI to support resume writing, research or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of your interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to Axogen.
No agency solicitation. We kindly request that recruiting agencies, staffing firms, and third‑party vendors do not contact us regarding this posting. Unsolicited résumés will not be considered.
Skills
As published by greenhouse · 17 questions · 3 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (5)
- Please provide your current zip code.
- What is the highest level of education you have completed and area of focus?
- How many years of experience do you have in an Operations or Quality position with a medical device, pharmaceutical, or biotech company do you have?
- Do you currently live in Vandalia, OH or relocating?
- How many years of experience do you have directly managing a team; hiring, evaluating performance, driving results, etc?
Pick from a list (9)
- Are you over the age of 18 years old?
- Are you able to perform the essential functions of this position, with or without reasonable accommodation?
- Are you able to provide proof of your right to work in the US if hired?
- Do you now, or in the future, will you require sponsorship by Axogen to work in the US?
- Have you previously worked for Axogen?
- Do you have an active non-compete or similar agreement that might prevent you from being permitted to work with Axogen? If yes, please email a copy to: talentacquisitioninterviews@axogeninc.com.
- Are you able to travel up to 10%?
- Do you have experience in Cleaning & Sanitation from a regulated environment?
- APPLICATION ACKNOWLEDGMENT I acknowledge that I have read this Application for Employment. I acknowledge that I understood each and every question that was asked of me in the Application for Employment. I acknowledge that I was given the opportunity by Axogen to ask questions regarding the Application for Employment and the hiring process. I acknowledge that if Axogen employs me, I will be free to leave Axogen at any time for any reason and that Axogen is free to separate my employment at any time and for any reason without prior notice. I understand that this is called “employment at will,” and no one other than an officer of Axogen has the authority to alter this arrangement, to enter into an agreement for employment for a specified period of time, and/or to make any agreement contrary to the at-will nature of my employment. Furthermore, I understand that any such agreement that is contrary to the at-will nature of my employment must be in writing signed by an officer of Axogen. I acknowledge and understand that by submitting this application, Axogen may use some of the information stated in this application and my resume if provided to: conduct necessary background or credit checks, contact references and prior employers, verify licenses, or obtain any other relevant information deemed necessary. Further, if I am offered a position by Axogen, the job offer is contingent on the satisfactory completion of: a background check, a drug test, any job-related medical evaluation, any job-related quality training, proof of my legal identification, and authorization to work in the United States, and verification of any of the information that I provided. I acknowledge and affirm that the answers I have provided in this application and resume (if provided) for employment are true and accurate. I further acknowledge that I have not withheld any information that was requested of me in this application for employment. I understand and acknowledge that any misrepresentations, false statements, and/or omissions made by me in completing this application for employment may result in me not being considered for employment by Axogen and/or may lead to disciplinary action, up to and including the separation of my employment if discovered by Axogen after I have been hired. Therefore, I agree that if I am hired by Axogen, and I unknowingly wrote or later learn that something false or inaccurate is on this application, I am required to correct any and all inaccurate statements.
Written answers (3)
- Do you have any relatives or household members working at Axogen or an Axogen partner currently? If yes, who?
- What are your compensation expectations (please list salary or hourly rate and bonus/commission separately)?
- If you accept an offer of employment from us, we will need your legal name as it appears on your social security card or other legal documents. Please provide your legal name below, including any suffixes (ex. Jr., Sr., III)