We’re Hiring: Project Manager | Join Our Growing Team

Join Kale Logistics Solutions:

Incorporated in 2010, Kale Logistics Solutions is a trusted global cloud-based tech provider for several Fortune 500 companies worldwide, offering a comprehensive suite of tech solutions for the logistics industry. With in-depth domain knowledge and technical expertise, Kale has created a suite of comprehensive enterprise systems and Cargo Community Platforms, which offer a single electronic window capable of supporting operational flows, percolating data to various stakeholders, and facilitating the paperless exchange of trade-related information between stakeholders.

Kale’s community and enterprise solutions cater to a wide network of Logistics Service Providers (LSPs) and help strengthen and improve their operational and business capabilities. With offices in India, UAE, Kenya, the Netherlands, and North America with 5,500+ clients worldwide across 40 countries, Kale Logistics Solutions is a major player in the industry.

About the Role:

The Project Manager (PM) is responsible for end-to-end delivery of complex software implementation projects across SaaS and bespoke product deployments. This role ensures predictable execution, customer success, cross-functional alignment, and governance adherence while leading multiple medium-to-large projects simultaneously.

The PM will work closely with Practice, Product, Engineering, QA, DevOps, Customer Success, Sales, and PMO.

1. Project Delivery & Execution

• Plan, manage, and execute complex software delivery projects across SaaS, on-prem, and hybrid environments.

• Own scope, schedule, cost, quality, and customer expectations.

• Ensure predictable planning, milestone adherence, and delivery readiness.

• Proactively identify risks, dependencies, and blockers with mitigation plans in place.

• Run regular review calls, Steering Committee meetings, Work Group meetings and other ad-hoc meetings for project governance.

2. Customer & Stakeholder Management

• Act as the primary customer-facing delivery leader for all assigned projects.

• Conduct project kick-offs, facilitate requirement workshops, weekly governance meetings, and sign-off cycles.

• Manage communication across internal and external stakeholders, including leadership.

• Handle escalations with data-driven responses and rapid recovery planning.

3. Governance & Reporting

• Maintain delivery documentation: PID/Project Charter, RAID logs, project plans, WBS, dashboards.

• Drive adherence to PSG / SEPG frameworks, tools, templates, and compliance standards.

• Publish weekly dashboards covering schedule variance, risk heatmaps, RAG status, and utilization.

• Manage project financials including budget, effort, burn rate, margins, change requests, and billing alignment.

4. Leadership & Collaboration

• Lead cross-functional teams across engineering, QA, architecture, cloud operations, and UI/UX.

• Promote a culture of accountability, transparency, and continuous improvement.

• Champion Agile and hybrid delivery methodologies.

5. Commercial Awareness

• Scope management and change control; ensure CR processes are followed.

• Work closely with Sales/Pre-sales for estimations and solution alignment.

• Ensure on time revenue recognition and profitability of projects and prevent scope creep.

Required Skills & Experience

• 8–12 years of experience in project management in software product / SaaS companies.

• Strong expertise in Agile (Scrum/Kanban) and hybrid delivery models.

• Hands-on experience with Jira, Confluence, Azure DevOps, MS Project, or similar tools.

• Proven track record delivering multi-stakeholder, multi-release implementations.

• Strong knowledge of SDLC, cloud concepts (AWS/Azure/GCP), API workflows, and enterprise integrations.

• Excellent communication, stakeholder influence, and conflict-management skills.

• Experience managing distributed teams across geographies.

Preferred Qualifications

• PMP / PRINCE2 / CSM / PMI-ACP.

• Experience working in ideally Logistics domain or BFSI, HealthTech, ERP, GovTech, or Enterprise SaaS verticals. This is good to have, not mandatory.

• Exposure to product-driven and customer-led environments.

Why Join Us:

• Empowerment and Growth: We provide opportunities for continuous learning and development to help you perform at your best.

• Inclusive Culture: We celebrate diversity and create an inclusive environment where everyone feels valued and respected.

• Innovation: Be part of a team that is driving innovation in the logistics industry with cutting-edge technology solutions.

• Global Impact: Work on projects that have a signi