Web and Technical Support Associate
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Summary:
This role is a Web and Technical Support Associate at BYY Innovations Limited, serving as the central liaison for upholding the organization's digital footprint and guaranteeing the smooth functioning of its IT infrastructure. The position provides a dynamic platform to acquire extensive practical expertise in web development and general technical assistance within a fast-growing innovation sector. The incumbent will be tasked with monitoring website performance, managing multiple digital channels, and providing critical technical aid to employees throughout the company.
Responsibilities:
- Create, update, and sustain the organization's official websites to ensure optimal performance.
- Deliver foundational IT support and resolve troubleshooting issues related to office hardware and software systems.
- Oversee the administration of web hosting services, domain registrations, and email communication platforms.
- Facilitate the implementation and ongoing management of essential digital tools, including Google Workspace, Customer Relationship Management (CRM) systems, and video conferencing solutions.
- Guarantee that all web properties are optimized for mobile devices, adhere to security best practices, and remain current with the latest standards.
- Partner with cross-functional teams to effectively integrate digital technologies into everyday business workflows.
- Conduct research to identify and propose strategic enhancements to the company's overall technology infrastructure.