Web Content Design & Publishing Specialist
This position is no longer accepting applications(closed Aug 17, 2026).
Summary
Designs, structures, and publishes web content using Drupal/WordPress and basic HTML/CSS to improve customer experience and SEO while managing workflows and governance.
- Designs, structures, publishes useful and usable content that drives a positive customer experience and competitive web presence.
- Manages content through all phases of web delivery, including facilitation of page design requirements, page walkthroughs, QA reviews, quality and performance reviews, content updates and archival requests.
- Supports implementation of the content workflow and governance model and serves as a subject matter expert for content processes and tools.
- Adheres to editorial calendars in support of campaign and content delivery deadlines.
- Collaborates with digital content curators in the development and optimization of web content.
- Reviews copy, performs quality control checks, and makes adjustments as needed to ensure published content meets quality and performance criteria.
- Takes initiative to investigate, diagnose, and troubleshoot web content issues, and then selects and explains/documents the best solutions.
- Assumes leadership in walkthroughs with stakeholders prior to publishing.
- Develops and maintains an understanding of content strategy, accessibility, SEO and related web disciplines.
- Continuously evaluates business needs and best practices for content design and delivery and makes recommendations for improvements.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Bachelor's degree in communications, marketing, computer science or sufficient related professional experience a plus.
- 2-5 years of relevant experience in website content design and development, content publishing or digital project work.
- Experience with managing multiple projects in a fast-paced, deadline-driven environment with oversight.
- Able to work collaboratively with others in a remote working environment.
- Good time management skills.
- Experience working with diverse, global teams a plus.
- Customer-centric orientation.
- Proficiency in Drupal and WordPress a plus.
- Experience with HTML and style sheets a plus.
- Balanced creative and critical thinking skills.
- Problem-solving skills.
- Keen attention to details and process.
- Project management skills.